My parents moved in a couple weeks ago. I am so impressed with the staff. They are literally the nicest people. Chris and Ed have done everything to make this transition flawless. . My mom has dementia and the way they are caring for her is just amazing. My dad can be tough but he’s really enjoying it himself. It’s clean, safe and I feel very comfortable with their care at West Hills Assisted Living.
Robyn MARKOW
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December 08, 2022
My late mom lived there for about 7 yrs & while she wasn't crazy about the other residents( they weren't her "Type" i.e,people from Brooklyn & The NYC area.) She still had a nice life there. It's in a decent area that's within walking distance to Ralph's Market, restaurants & coffee shops & she would frequently walk to them. There were some staff that could use more training,but overall they're caring & look out for the residents. Emmie was my mom's favorite & was especially attentive to my mother's needs so overall I recommend this facility..
Claudia Hess
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January 17, 2024
I took my son’s paperwork in, they made copies And the guy kept saying if he’s a fit, if he’s a fit. They never even bothered to call to let me know the outcome. Very disrespectful. No stars. ..
Joel Rosenfeld
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September 21, 2018
Be careful. Management is ineffective and condones anger problems tantrums and threats. I was threatened by a guy twice my size. He put his fist in my face and threatened to beat me up
Management condoned it and said he has anger problem. My complaint was basically unheard. This happened in the dining room and I have not been in the dining since but of course he. Eats there with no problem.
My parents moved in a couple weeks ago. I am so impressed with the staff. They are literally the nicest people. Chris and Ed have done everything to make this transition flawless. . My mom has dementia and the way they are caring for her is just amazing. My dad can be tough but he’s really enjoying it himself. It’s clean, safe and I feel very comfortable with their care at West Hills Assisted Living.
My late mom lived there for about 7 yrs & while she wasn't crazy about the other residents( they weren't her "Type" i.e,people from Brooklyn & The NYC area.) She still had a nice life there. It's in a decent area that's within walking distance to Ralph's Market, restaurants & coffee shops & she would frequently walk to them. There were some staff that could use more training,but overall they're caring & look out for the residents. Emmie was my mom's favorite & was especially attentive to my mother's needs so overall I recommend this facility..
I took my son’s paperwork in, they made copies And the guy kept saying if he’s a fit, if he’s a fit. They never even bothered to call to let me know the outcome. Very disrespectful. No stars. ..
Be careful. Management is ineffective and condones anger problems tantrums and threats. I was threatened by a guy twice my size. He put his fist in my face and threatened to beat me up Management condoned it and said he has anger problem. My complaint was basically unheard. This happened in the dining room and I have not been in the dining since but of course he. Eats there with no problem.
Nice people but their food sucks.