Giving a generous three stars since my last visit wasn't that good trying to redeem free cheese stick bread. All the times were fine but after my last visit I'll be getting my pizza from somewhere else.
Matt D
-
November 22, 2025
Awful service! Waited for my pizza to start on the dump tracker and it never did. Then after an hour, it jumped straight to picked up, even though it shows it was never prepared. The time before it took 2 hours and 45 minutes to get my food and one of the pizzas was stone cold. Their pizza is not worth waiting more than 20 minutes for. Some of the worst customer service I've ever dealt with!
Talin Mouradian
-
November 01, 2025
Food is wonderful but you order pizza from this location and no one wants to answer their phones. They pick up and hang up it’s by far the worst location and sadly I had to live near this one. We ordered our food 40 mins ago and they still have no updates on my order
Yvonne Dominguez
-
June 28, 2025
My husband ordered under Postmates. I arrived for pick up under his name and denied the order. The employee refused to look at the order number on my cell and said there was nothing under that name. Horrible customer service. Had to call corporate office to have pizza picked up by my husband. When he picked up they still gave him attitude. Incompetent employees and management.
Johnny Johnson
-
August 20, 2025
Ordered a large pepperoni, onion and mushroom pizza. It probably had 8 pieces of pepperoni very very little onion, mushrooms and cheese was light. First and last time ever to get a pizza from Papa Johns.
Our Address
10223 Sepulveda Blvd, Mission Hills, CA 91345, USA
Giving a generous three stars since my last visit wasn't that good trying to redeem free cheese stick bread. All the times were fine but after my last visit I'll be getting my pizza from somewhere else.
Awful service! Waited for my pizza to start on the dump tracker and it never did. Then after an hour, it jumped straight to picked up, even though it shows it was never prepared. The time before it took 2 hours and 45 minutes to get my food and one of the pizzas was stone cold. Their pizza is not worth waiting more than 20 minutes for. Some of the worst customer service I've ever dealt with!
Food is wonderful but you order pizza from this location and no one wants to answer their phones. They pick up and hang up it’s by far the worst location and sadly I had to live near this one. We ordered our food 40 mins ago and they still have no updates on my order
My husband ordered under Postmates. I arrived for pick up under his name and denied the order. The employee refused to look at the order number on my cell and said there was nothing under that name. Horrible customer service. Had to call corporate office to have pizza picked up by my husband. When he picked up they still gave him attitude. Incompetent employees and management.
Ordered a large pepperoni, onion and mushroom pizza. It probably had 8 pieces of pepperoni very very little onion, mushrooms and cheese was light. First and last time ever to get a pizza from Papa Johns.