Giving a generous three stars since my last visit wasn't that good trying to redeem free cheese stick bread. All the times were fine but after my last visit I'll be getting my pizza from somewhere else.
John G
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December 29, 2025
Made an online order around 9:50PM. Tracking never updated to show that it was being made and nobody ever picks up the phone at this location.. Checked tracking today in the morning and it shows pizza is ready but never picked up, Of course when I call they still don't answer!
Matt D
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November 22, 2025
Awful service! Waited for my pizza to start on the dump tracker and it never did. Then after an hour, it jumped straight to picked up, even though it shows it was never prepared. The time before it took 2 hours and 45 minutes to get my food and one of the pizzas was stone cold. Their pizza is not worth waiting more than 20 minutes for. Some of the worst customer service I've ever dealt with!
Talin Mouradian
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November 01, 2025
Food is wonderful but you order pizza from this location and no one wants to answer their phones. They pick up and hang up it’s by far the worst location and sadly I had to live near this one. We ordered our food 40 mins ago and they still have no updates on my order
Johnny Johnson
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August 20, 2025
Ordered a large pepperoni, onion and mushroom pizza. It probably had 8 pieces of pepperoni very very little onion, mushrooms and cheese was light. First and last time ever to get a pizza from Papa Johns.
Our Address
10223 Sepulveda Blvd, Mission Hills, CA 91345, USA
Giving a generous three stars since my last visit wasn't that good trying to redeem free cheese stick bread. All the times were fine but after my last visit I'll be getting my pizza from somewhere else.
Made an online order around 9:50PM. Tracking never updated to show that it was being made and nobody ever picks up the phone at this location.. Checked tracking today in the morning and it shows pizza is ready but never picked up, Of course when I call they still don't answer!
Awful service! Waited for my pizza to start on the dump tracker and it never did. Then after an hour, it jumped straight to picked up, even though it shows it was never prepared. The time before it took 2 hours and 45 minutes to get my food and one of the pizzas was stone cold. Their pizza is not worth waiting more than 20 minutes for. Some of the worst customer service I've ever dealt with!
Food is wonderful but you order pizza from this location and no one wants to answer their phones. They pick up and hang up it’s by far the worst location and sadly I had to live near this one. We ordered our food 40 mins ago and they still have no updates on my order
Ordered a large pepperoni, onion and mushroom pizza. It probably had 8 pieces of pepperoni very very little onion, mushrooms and cheese was light. First and last time ever to get a pizza from Papa Johns.