Two lazy women employee working on today evening time …I came here to pick up DoorDash order and I've been waiting here for more than 20+ minutes. The order is not ready, but when she (young lady)brought it later, she didn't give my customer six pieces + six pieces total 12 pieces of chicken wings, she said here is everything….but later when I ask for wings than she said “oh you know you are right “”than I saw my wings is ready on shelf but she waited me more 5-6 min…vary bad service
K.G M
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May 27, 2025
Very kind staff, accomodative with the polite approach, Diego & Juan not only are great store associates, they reflect what every Papa John's Pizzeria should reflect where they're never afraid to help meet the customer's expectations, engage in conversation being themselves around others/everyone, & display a can do attitude knowing that they'll always make a difference even if its the smallest order. They have the biggest hearts in the entirety of the San Fernando Valley as I personally commend them for going above & beyond, from what seems as a simple carryout order, is a spark of friendship, mutualism, support, & benefit. Bless their hearts. 🙏🏻👍🏻🤝🏻🇺🇸🫡❤️
Jahan Hassan
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January 11, 2019
Great pizza. Fresh dough. Authentic mozzarella pizza.. Slow delivery for 3rd party orders.
Mr.Fahrenheit
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September 30, 2023
Great Pizza and even Better wings!
Our delivery guy was Edwin and he's a great example of how customer service should be provided! Awesome guy,very friendly and always on time! Called and spoke with manager Eduardo which was also very friendly and had a great attitude to let him know about our experience! Love this Papa John's!
Odeth Monroy
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December 02, 2024
This store ALWAYS givese problems. Everytime! They always have something wrong. They never answer the phone so I can know ahead of time if "their over in working". They always cancel my order because "they are having technical difficulties". It's so frustrating because they sure do take payments REALLY FAST but then when you place the order and they call you and say they cannot complete the order it takes days to get a refund. It's just soooooo FRUSTRATING!!
Our Address
14521 Sherman Way Suite B, Van Nuys, CA 91405, USA
Two lazy women employee working on today evening time …I came here to pick up DoorDash order and I've been waiting here for more than 20+ minutes. The order is not ready, but when she (young lady)brought it later, she didn't give my customer six pieces + six pieces total 12 pieces of chicken wings, she said here is everything….but later when I ask for wings than she said “oh you know you are right “”than I saw my wings is ready on shelf but she waited me more 5-6 min…vary bad service
Very kind staff, accomodative with the polite approach, Diego & Juan not only are great store associates, they reflect what every Papa John's Pizzeria should reflect where they're never afraid to help meet the customer's expectations, engage in conversation being themselves around others/everyone, & display a can do attitude knowing that they'll always make a difference even if its the smallest order. They have the biggest hearts in the entirety of the San Fernando Valley as I personally commend them for going above & beyond, from what seems as a simple carryout order, is a spark of friendship, mutualism, support, & benefit. Bless their hearts. 🙏🏻👍🏻🤝🏻🇺🇸🫡❤️
Great pizza. Fresh dough. Authentic mozzarella pizza.. Slow delivery for 3rd party orders.
Great Pizza and even Better wings! Our delivery guy was Edwin and he's a great example of how customer service should be provided! Awesome guy,very friendly and always on time! Called and spoke with manager Eduardo which was also very friendly and had a great attitude to let him know about our experience! Love this Papa John's!
This store ALWAYS givese problems. Everytime! They always have something wrong. They never answer the phone so I can know ahead of time if "their over in working". They always cancel my order because "they are having technical difficulties". It's so frustrating because they sure do take payments REALLY FAST but then when you place the order and they call you and say they cannot complete the order it takes days to get a refund. It's just soooooo FRUSTRATING!!