I ordered wings, pizza, bread sticks, and Oreo bites from the papa John’s website. After placing the order I saw that their delivery system is through DoorDash. If I knew that earlier, I would’ve just placed my order through DoorDash and avoid the delivery fee. Also, my wings were missing from the order. Again, DoorDash would’ve helped with this but since I ordered from their website I tried contacting the store many times, no answer. No one will answer your call here. I went on to submit a form online in hopes of getting a refund. It stated that management had 48 hours to respond. No response. I decided to go in person, manager wasn’t there. I left a note with my number, no call back. I called their customer service who assured me they’d resolve this in 48 hours. NO RESOLUTION! Who’s surprised? Not me. I give up. You all suck and your pizza sucks.
Eric Robello
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August 15, 2024
I don't know what happened to Papa John's pizza or if it's just this particular store, but it was nowhere near as good as I remembered. It looks and tastes like the nasty non-gluten Pizza in Resident alien.
Edwin Argueta
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April 26, 2021
First time trying papa john's and it was terrible, my girlfriend and I went to this shop at night and ordered a pizza that was supposed to be half meat and half veggie. They put meat all over the entire pizza so my vegetarian gf couldn't eat it. On top of that the crust was burned and the center of the pizza is still raw. At the time that I ordered the pizza there was only about two people working who looked fed up working there. Clearly understaffed and not equpied to keep up with orders. Would never come here again.
Richie Suarez
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May 07, 2022
This is for PAPA JOHNS corporate. I ordered a pizza at 12:33PM, and it's not 1:47PM and I still do not have my pizza. I ordered it online and we have a papa johns here 1 mile away from my house. Why did you send my order to 7 miles away in Canoga park when I live in Northridge. It's not 1:48PM. Still no Pizza. I called the manager at this location and he was very well mannered and nice to talk to. This is your Screw up PAPA JOHNS CORPORATE. If I would have known it would take this long, I would have just cancelled the order and picked it up at my local Papa John's location in Northridge. it's 1:50PM and the driver just pulled in. The driver was nice but the pizza doesn't seem to have a lot of toppings.
sean song
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April 18, 2024
I really love here. Clerk is very kind, pizza is really delicious.
I ordered wings, pizza, bread sticks, and Oreo bites from the papa John’s website. After placing the order I saw that their delivery system is through DoorDash. If I knew that earlier, I would’ve just placed my order through DoorDash and avoid the delivery fee. Also, my wings were missing from the order. Again, DoorDash would’ve helped with this but since I ordered from their website I tried contacting the store many times, no answer. No one will answer your call here. I went on to submit a form online in hopes of getting a refund. It stated that management had 48 hours to respond. No response. I decided to go in person, manager wasn’t there. I left a note with my number, no call back. I called their customer service who assured me they’d resolve this in 48 hours. NO RESOLUTION! Who’s surprised? Not me. I give up. You all suck and your pizza sucks.
I don't know what happened to Papa John's pizza or if it's just this particular store, but it was nowhere near as good as I remembered. It looks and tastes like the nasty non-gluten Pizza in Resident alien.
First time trying papa john's and it was terrible, my girlfriend and I went to this shop at night and ordered a pizza that was supposed to be half meat and half veggie. They put meat all over the entire pizza so my vegetarian gf couldn't eat it. On top of that the crust was burned and the center of the pizza is still raw. At the time that I ordered the pizza there was only about two people working who looked fed up working there. Clearly understaffed and not equpied to keep up with orders. Would never come here again.
This is for PAPA JOHNS corporate. I ordered a pizza at 12:33PM, and it's not 1:47PM and I still do not have my pizza. I ordered it online and we have a papa johns here 1 mile away from my house. Why did you send my order to 7 miles away in Canoga park when I live in Northridge. It's not 1:48PM. Still no Pizza. I called the manager at this location and he was very well mannered and nice to talk to. This is your Screw up PAPA JOHNS CORPORATE. If I would have known it would take this long, I would have just cancelled the order and picked it up at my local Papa John's location in Northridge. it's 1:50PM and the driver just pulled in. The driver was nice but the pizza doesn't seem to have a lot of toppings.
I really love here. Clerk is very kind, pizza is really delicious.