Papa Johns Pizza

10316 De Soto Ave, Chatsworth, CA 91311, USA

About Papa Johns Pizza

3.8 / 5

from reviews

Is this your business?

    Noam Baruh
    March 12, 2024

    Papa Jon's pizza is good. SERVICE in this branch is horrible! On my birthday night, I placed a pickup order on the phone of $50 and got confirmation for my order via email and text. 15 minutes later, I got the second update that my order was ready for pickup. Drove down to find out that my order was not even prepared because "the order didn't look real " according to the employee and was working. NEVER GOT MY ORDER.

    Brian Wood
    February 15, 2024

    Ordered two thin crust pizzas for delivery on Valentine’s Day. An hour later I received two heart-shaped, burnt-to-a-crisp pizzas my kids couldn’t eat if their teeth were made of titanium. Fair. Bad pizza. It happens. So we called to ask they replace the pizzas that were at least HALF way up to Papa John’s standards. “No. Were busy. You just don’t want to eat them.” What a horrible experience on the phone. So I drove the pizzas back to the location to show them their product was garbage but the lack of concern for delivering a satisfactory service (in the form of something at least edible) was sickening. Enough to make Shaq call the General. No replacement pizzas. No consideration. No refund. Bad food. Worse service. Papa John’s. (Thanks for your $ though suckers!!)

    hi u
    April 12, 2024

    Wouldn't allow us to pay online for our food, said "for orders over $100 you need to pay in store" like we haven't been ordering for years to become trusted customers. You just lost a trusted customer. Lock it in Papa Johns.

    J C
    March 02, 2024

    Went to this place after I got "your order is ready to pick up" message. When I got here and said I'm here for pick up, a guy making pizza said wait 15 min. I told him I got my order is ready message, and he yelled "I don't care about your message, my screen says 15min, so it's 15min" No appology or explanation. just "i don't care" statement as soon as I told him about the app order. Please visit other location/branch and value your time and money. You are paying customer, not begger.

    Dolphin Gal
    February 16, 2023

    We haven't had Papa John's in years. I order a heart pizza every year with my son for Valentine's Day decided to switch it up this year and order from Papa John's. Was very disappointed when the pizza arrived it was beyond cold like they literally just took it out of the refrigerator not lukewarm nothing! The garlic knots and hot wings were also cold. Very disappointed

    Papa Johns Pizza

    Our Address

    10316 De Soto Ave, Chatsworth, CA 91311, USA

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