We ordered delivery from this Panera location on a Friday night, and it almost couldn't have been worse. Each of us ordered different items and there were problems with every single item that was delivered, not to mention missing items.
I ordered the autumn squash soup. It didn't come with the roasted pumpkin seeds that are supposed to be on it.
I ordered a toasted garden Caprese, which barely had any of the caprese cheese on it… You know the main ingredient.
We ordered the balsamic greens with grains. For some reason this item wasn't included with the delivery.
We ordered mac & cheese. For some reason this item wasn't included with our delivery.
We ordered creamy tomato soup. It didn't come with the croutons it's supposed to come with.
Of course, mistakes happen sometimes, but it's especially unfortunate when it's a delivery order when there's really no recourse, outside of just getting a refund, to fix these mistakes.
All three of us didn't get what we wanted and we were relying on this delivery to take care of dinner since we had to be somewhere later and had no time or wiggle room to fix or come up with something different by the time the order arrived.
Extremely disappointed.
eduardo wolf
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September 25, 2024
The home style soup was hot, but it lacked flavor.
Tasted like it was from a can. There was very little vegetables and chicken in it which was a disappointment.
I won’t be getting this again … services was fine.
J C
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September 24, 2023
Careful , there teens preparing your food and mine had an avocado 🥑 stem in my sandwich 🥪😳.
Check your food before you take a bite warning ⚠️
Unfortunately, the employees forget about keeping the tables clean and picking up the dishes and trays.
The restaurant was not busy and the Panera staff just hung out behind the counter and chatted away.
The atmosphere was not pleasant while eating surrounded by dirty tables as you can see from the pictures. THERE WERE over 15 dirty tables with dishes and others with food on them.
I recommend you going to another place for a sandwich if what you are looking for is to spend some time eating with family or friends.
It was uncomfortable and embarrassing.
Get your act together Panera 🥖! 🙄
Cali-girl 29
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August 29, 2024
The service was good. The food was tasty. But I will not be going back as the food was too expensive. We each got the pick 2. I didn't even get a drink and it was $40. Too much for a half sandwich, half soup, in my humble opinion.
Cecy Zero Flores
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November 12, 2024
My hearty chili soup smelled bad and tasted like the meat was old. It ruined the whole taste of the soup itself. Like when its cooked too long too many days and it shouldve been tossed and a new batch should be made. Unfortunately, i still ate it because i forced myself since I paid 15 dollars for it. But it felt like i was eating close to expiring soup and it was not a good experience for me. I hadnt been to panera for like a year. I was expecting better taste and fresh quality. It is a new item on the menu too so that does not look good on the value for it.
Our Address
19185 Golden Valley Rd, Santa Clarita, CA 91387, USA
We ordered delivery from this Panera location on a Friday night, and it almost couldn't have been worse. Each of us ordered different items and there were problems with every single item that was delivered, not to mention missing items. I ordered the autumn squash soup. It didn't come with the roasted pumpkin seeds that are supposed to be on it. I ordered a toasted garden Caprese, which barely had any of the caprese cheese on it… You know the main ingredient. We ordered the balsamic greens with grains. For some reason this item wasn't included with the delivery. We ordered mac & cheese. For some reason this item wasn't included with our delivery. We ordered creamy tomato soup. It didn't come with the croutons it's supposed to come with. Of course, mistakes happen sometimes, but it's especially unfortunate when it's a delivery order when there's really no recourse, outside of just getting a refund, to fix these mistakes. All three of us didn't get what we wanted and we were relying on this delivery to take care of dinner since we had to be somewhere later and had no time or wiggle room to fix or come up with something different by the time the order arrived. Extremely disappointed.
The home style soup was hot, but it lacked flavor. Tasted like it was from a can. There was very little vegetables and chicken in it which was a disappointment. I won’t be getting this again … services was fine.
Careful , there teens preparing your food and mine had an avocado 🥑 stem in my sandwich 🥪😳. Check your food before you take a bite warning ⚠️ Unfortunately, the employees forget about keeping the tables clean and picking up the dishes and trays. The restaurant was not busy and the Panera staff just hung out behind the counter and chatted away. The atmosphere was not pleasant while eating surrounded by dirty tables as you can see from the pictures. THERE WERE over 15 dirty tables with dishes and others with food on them. I recommend you going to another place for a sandwich if what you are looking for is to spend some time eating with family or friends. It was uncomfortable and embarrassing. Get your act together Panera 🥖! 🙄
The service was good. The food was tasty. But I will not be going back as the food was too expensive. We each got the pick 2. I didn't even get a drink and it was $40. Too much for a half sandwich, half soup, in my humble opinion.
My hearty chili soup smelled bad and tasted like the meat was old. It ruined the whole taste of the soup itself. Like when its cooked too long too many days and it shouldve been tossed and a new batch should be made. Unfortunately, i still ate it because i forced myself since I paid 15 dollars for it. But it felt like i was eating close to expiring soup and it was not a good experience for me. I hadnt been to panera for like a year. I was expecting better taste and fresh quality. It is a new item on the menu too so that does not look good on the value for it.