Not a good panera branch. The orders came out missing a side and another half a sandwich during a slow time. The staff doubted our claims and took 3 people to understand the orders on our receipt. The strawberries in the salad has frostbite. Panera has a policy of offering a free treat for a wrong order but none was offered.
Tawny V
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January 13, 2024
3.5/5
It’s been a while, having visited a Panera location, got a gift card here from a friend and decided to bring the partner, niece and nephew. Ordered – halfsies; Chinese chicken salad, tomato soup w a baguette. Chicken avocado sando with turkey chili, kids size mac n cheese with chips and cheese flat bread. Total came out to about $55 but with the gift card $25 out the door which wasn’t bad for all that food! The customer service was superb, the only thing this location needs to work on is I think people come in and actually steal others food or the workers are not paying attention to who grabs the food. They do hand out vibrating pagers. The only reason why I am bringing this up is clearly this happened to us, when my partner went up to grab our food there was a gentleman that just said yes, his name is “Sara” and took my sando and chili, they had to make another but was kind enough to bring the food over with extra mac and cheese and a cookie for the kids, the manager kept apologizing why do I think this has happened before?
Marcella Curo
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March 26, 2025
What a delightful experience at this Panera Bread! The service was outstanding; the staff was not only friendly but also very knowledgeable about the menu. I opted for the Toasted Steak & White Cheddar sandwich, and it was delicious—packed with flavor and made with fresh ingredients. The ambiance was perfect, with a warm, inviting atmosphere that’s ideal for dining in or working. The combination of great food, exceptional service, and a relaxing setting makes this Panera a must-visit!
Alexis
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July 29, 2025
Staff us fine but it smells HORRIBLE in here. Like literal feces. I thought they were having bathroom issues but I came bac a second time months later and it smells the same. Absolutely disgusting. How can you make people eat and work in that smell?! Please fix it!
AG
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May 20, 2025
There were only two other customers there, but the employee managed to completely refuse to help me when the machine won't accept my card no matter what I tried. When I told her this, she said, totally uncaring and bored, "It wouldn't take your card?" and then just walked away! I tried a couple more options and then said: "OK, thanks" and walked out. There were still no attempt to help in any way shape or form or try to salvage the sale. I guess she didn't feel like working that day. I walked across the street to Porto's and had fantastic customer service and good food. Unlike Panera, Porto's was doing brisk business, as usual. Gee, I wonder why...
Not a good panera branch. The orders came out missing a side and another half a sandwich during a slow time. The staff doubted our claims and took 3 people to understand the orders on our receipt. The strawberries in the salad has frostbite. Panera has a policy of offering a free treat for a wrong order but none was offered.
3.5/5 It’s been a while, having visited a Panera location, got a gift card here from a friend and decided to bring the partner, niece and nephew. Ordered – halfsies; Chinese chicken salad, tomato soup w a baguette. Chicken avocado sando with turkey chili, kids size mac n cheese with chips and cheese flat bread. Total came out to about $55 but with the gift card $25 out the door which wasn’t bad for all that food! The customer service was superb, the only thing this location needs to work on is I think people come in and actually steal others food or the workers are not paying attention to who grabs the food. They do hand out vibrating pagers. The only reason why I am bringing this up is clearly this happened to us, when my partner went up to grab our food there was a gentleman that just said yes, his name is “Sara” and took my sando and chili, they had to make another but was kind enough to bring the food over with extra mac and cheese and a cookie for the kids, the manager kept apologizing why do I think this has happened before?
What a delightful experience at this Panera Bread! The service was outstanding; the staff was not only friendly but also very knowledgeable about the menu. I opted for the Toasted Steak & White Cheddar sandwich, and it was delicious—packed with flavor and made with fresh ingredients. The ambiance was perfect, with a warm, inviting atmosphere that’s ideal for dining in or working. The combination of great food, exceptional service, and a relaxing setting makes this Panera a must-visit!
Staff us fine but it smells HORRIBLE in here. Like literal feces. I thought they were having bathroom issues but I came bac a second time months later and it smells the same. Absolutely disgusting. How can you make people eat and work in that smell?! Please fix it!
There were only two other customers there, but the employee managed to completely refuse to help me when the machine won't accept my card no matter what I tried. When I told her this, she said, totally uncaring and bored, "It wouldn't take your card?" and then just walked away! I tried a couple more options and then said: "OK, thanks" and walked out. There were still no attempt to help in any way shape or form or try to salvage the sale. I guess she didn't feel like working that day. I walked across the street to Porto's and had fantastic customer service and good food. Unlike Panera, Porto's was doing brisk business, as usual. Gee, I wonder why...