When I first used Nexgen I had them install a brand new system in my home I was doing a remodel too from the ground up. A rep. named Jeff Larson was as professional as could be and designed an awesome system. He deserves 5 stars. Too bad the first foul was with the installers. They forgot to hook up one of the handlers and had to put a hole in my new drywall. Even worse they left a live line in there. The lead installer told me it was fine and didn’t need attention. They just had to cut a hole in the new drywall and now put a junction box, that I told him he had to put in, because you can’t have wire nuts in the wall. Even though he swore up and down it’s fine. Yeah right. B.S. Then my electrician came by who was working on the house and used his meter on it. Picture 1. 230 volts. Yeah it’s fine. Now I pay them monthly to have them come service my AC and tankless water heater. It’s gets the work done for free but costs 180 a year. It’s about a fair deal as long as you use it. The problem I have with it is it just feels like an opportunity for them to try and sell overpriced services. Like their proprietary cool cleaning for 500 bucks. I know people fall for this scam. Ask any AC guy. All you really need to do is spray them with water. If you do this coil cleaning twice a year for 2 years you’ve already bought a new condenser.
Nexgens over head is so astronomical they now charge the SH out of people to do any work. This is another laughable one. They wanted to charge me 12,000 dollars to install a tiny mini split. Instead I bought the unit for 1200 and did most the install my self and found some one to charge the lines that charged me 100 dollars. And this guy is a pro that I still use today for projects. I think I am going to just give him the 180 bucks to do the service work for now on since Nexgen likes to pester me for a review for coming over, taking at least 30 photos of my AC, replacing just one of the 8 filters in my house, then trying to upsell me on some service for 500 bucks that is not needed. Well there is your review. Would you like another. Please send me another email. I’m sure I can think of more.
Kevin Rodgers
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January 17, 2026
Christopher has been a great tech. His focus on getting the job done correctly has been consistent over this past year. His attention to detail is appreciated and I always request him for my AC services.
Ron Harris
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December 24, 2025
Rolando explained what he was doing as he went. He found a problem that had kept my heating from coming on, and fix it. He was friendly, polite and very knowledgeable. I was extremely impressed by the experience and will definitely call NexGen for any problems or issues! They are the best!
Mooonsie
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November 24, 2025
We were kept updated on when the repair person would show up. He was very polite and professional upon his arrival, completed the work quickly and cleaned up after himself. I would recommend this service for anyone who has plumbing needs.
Ramon Martinez
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December 13, 2025
I purchased a “tune up” that wasn’t much of a tune up. No parts were cleaned or greased. It was more like a diagnostic where all you’re told is what’s wrong. Prices way too high. $700 to replace two $20 capacitors that simply clip in. All but 15min of work each. $600 to clean the blower fan. Way too much. Again…maybe 20min of work. The technician was very nice and professional. No complaints there. Just prices…unreasonable.
When I first used Nexgen I had them install a brand new system in my home I was doing a remodel too from the ground up. A rep. named Jeff Larson was as professional as could be and designed an awesome system. He deserves 5 stars. Too bad the first foul was with the installers. They forgot to hook up one of the handlers and had to put a hole in my new drywall. Even worse they left a live line in there. The lead installer told me it was fine and didn’t need attention. They just had to cut a hole in the new drywall and now put a junction box, that I told him he had to put in, because you can’t have wire nuts in the wall. Even though he swore up and down it’s fine. Yeah right. B.S. Then my electrician came by who was working on the house and used his meter on it. Picture 1. 230 volts. Yeah it’s fine. Now I pay them monthly to have them come service my AC and tankless water heater. It’s gets the work done for free but costs 180 a year. It’s about a fair deal as long as you use it. The problem I have with it is it just feels like an opportunity for them to try and sell overpriced services. Like their proprietary cool cleaning for 500 bucks. I know people fall for this scam. Ask any AC guy. All you really need to do is spray them with water. If you do this coil cleaning twice a year for 2 years you’ve already bought a new condenser. Nexgens over head is so astronomical they now charge the SH out of people to do any work. This is another laughable one. They wanted to charge me 12,000 dollars to install a tiny mini split. Instead I bought the unit for 1200 and did most the install my self and found some one to charge the lines that charged me 100 dollars. And this guy is a pro that I still use today for projects. I think I am going to just give him the 180 bucks to do the service work for now on since Nexgen likes to pester me for a review for coming over, taking at least 30 photos of my AC, replacing just one of the 8 filters in my house, then trying to upsell me on some service for 500 bucks that is not needed. Well there is your review. Would you like another. Please send me another email. I’m sure I can think of more.
Christopher has been a great tech. His focus on getting the job done correctly has been consistent over this past year. His attention to detail is appreciated and I always request him for my AC services.
Rolando explained what he was doing as he went. He found a problem that had kept my heating from coming on, and fix it. He was friendly, polite and very knowledgeable. I was extremely impressed by the experience and will definitely call NexGen for any problems or issues! They are the best!
We were kept updated on when the repair person would show up. He was very polite and professional upon his arrival, completed the work quickly and cleaned up after himself. I would recommend this service for anyone who has plumbing needs.
I purchased a “tune up” that wasn’t much of a tune up. No parts were cleaned or greased. It was more like a diagnostic where all you’re told is what’s wrong. Prices way too high. $700 to replace two $20 capacitors that simply clip in. All but 15min of work each. $600 to clean the blower fan. Way too much. Again…maybe 20min of work. The technician was very nice and professional. No complaints there. Just prices…unreasonable.