When I first used Nexgen I had them install a brand new system in my home I was doing a remodel too from the ground up. A rep. named Jeff Larson was as professional as could be and designed an awesome system. He deserves 5 stars. Too bad the first foul was with the installers. They forgot to hook up one of the handlers and had to put a hole in my new drywall. Even worse they left a live line in there. The lead installer told me it was fine and didn’t need attention. They just had to cut a hole in the new drywall and now put a junction box, that I told him he had to put in, because you can’t have wire nuts in the wall. Even though he swore up and down it’s fine. Yeah right. B.S. Then my electrician came by who was working on the house and used his meter on it. Picture 1. 230 volts. Yeah it’s fine. Now I pay them monthly to have them come service my AC and tankless water heater. It’s gets the work done for free but costs 180 a year. It’s about a fair deal as long as you use it. The problem I have with it is it just feels like an opportunity for them to try and sell overpriced services. Like their proprietary cool cleaning for 500 bucks. I know people fall for this scam. Ask any AC guy. All you really need to do is spray them with water. If you do this coil cleaning twice a year for 2 years you’ve already bought a new condenser.
Nexgens over head is so astronomical they now charge the SH out of people to do any work. This is another laughable one. They wanted to charge me 12,000 dollars to install a tiny mini split. Instead I bought the unit for 1200 and did most the install my self and found some one to charge the lines that charged me 100 dollars. And this guy is a pro that I still use today for projects. I think I am going to just give him the 180 bucks to do the service work for now on since Nexgen likes to pester me for a review for coming over, taking at least 30 photos of my AC, replacing just one of the 8 filters in my house, then trying to upsell me on some service for 500 bucks that is not needed. Well there is your review. Would you like another. Please send me another email. I’m sure I can think of more.
Mooonsie
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November 24, 2025
We were kept updated on when the repair person would show up. He was very polite and professional upon his arrival, completed the work quickly and cleaned up after himself. I would recommend this service for anyone who has plumbing needs.
Nick Mercado
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November 15, 2025
It was supposed to be a service tuneup for $29. The technician was at my house almost 2.5 hours gave me a repair list of $9000. So the tuneup was never done. I’m not sure how he got that $9000 repair list out of my HVAC system, which is only six years old and there are no issues with it. I think it was a pile of bull. From $9000 dollars he brought it down to $5000 🙄 I would never allow. them into my house again. Run as fast as you can from this company!!!!
Laura Wilkerson
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October 08, 2025
The technicians arrived right on time, were professional, courteous, and clearly knowledgeable. They took the time to explain what they were checking and answered all my questions.
The inspection was thorough—they cleaned the filters, checked the thermostat calibration, inspected the ductwork, and made sure everything was running smoothly. Highly recommend NexGen!
Stanley Johnson
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June 24, 2025
Felipe came by this morning to do maintenance on the units. He showed me some great tips on how to use the app properly as well as preventative maintenance tips. It was pretty cool to learn about the unit and how it works. Felipe is extremely talented and very passionate about what he does! Looking forward to working with him and NexGen more
When I first used Nexgen I had them install a brand new system in my home I was doing a remodel too from the ground up. A rep. named Jeff Larson was as professional as could be and designed an awesome system. He deserves 5 stars. Too bad the first foul was with the installers. They forgot to hook up one of the handlers and had to put a hole in my new drywall. Even worse they left a live line in there. The lead installer told me it was fine and didn’t need attention. They just had to cut a hole in the new drywall and now put a junction box, that I told him he had to put in, because you can’t have wire nuts in the wall. Even though he swore up and down it’s fine. Yeah right. B.S. Then my electrician came by who was working on the house and used his meter on it. Picture 1. 230 volts. Yeah it’s fine. Now I pay them monthly to have them come service my AC and tankless water heater. It’s gets the work done for free but costs 180 a year. It’s about a fair deal as long as you use it. The problem I have with it is it just feels like an opportunity for them to try and sell overpriced services. Like their proprietary cool cleaning for 500 bucks. I know people fall for this scam. Ask any AC guy. All you really need to do is spray them with water. If you do this coil cleaning twice a year for 2 years you’ve already bought a new condenser. Nexgens over head is so astronomical they now charge the SH out of people to do any work. This is another laughable one. They wanted to charge me 12,000 dollars to install a tiny mini split. Instead I bought the unit for 1200 and did most the install my self and found some one to charge the lines that charged me 100 dollars. And this guy is a pro that I still use today for projects. I think I am going to just give him the 180 bucks to do the service work for now on since Nexgen likes to pester me for a review for coming over, taking at least 30 photos of my AC, replacing just one of the 8 filters in my house, then trying to upsell me on some service for 500 bucks that is not needed. Well there is your review. Would you like another. Please send me another email. I’m sure I can think of more.
We were kept updated on when the repair person would show up. He was very polite and professional upon his arrival, completed the work quickly and cleaned up after himself. I would recommend this service for anyone who has plumbing needs.
It was supposed to be a service tuneup for $29. The technician was at my house almost 2.5 hours gave me a repair list of $9000. So the tuneup was never done. I’m not sure how he got that $9000 repair list out of my HVAC system, which is only six years old and there are no issues with it. I think it was a pile of bull. From $9000 dollars he brought it down to $5000 🙄 I would never allow. them into my house again. Run as fast as you can from this company!!!!
The technicians arrived right on time, were professional, courteous, and clearly knowledgeable. They took the time to explain what they were checking and answered all my questions. The inspection was thorough—they cleaned the filters, checked the thermostat calibration, inspected the ductwork, and made sure everything was running smoothly. Highly recommend NexGen!
Felipe came by this morning to do maintenance on the units. He showed me some great tips on how to use the app properly as well as preventative maintenance tips. It was pretty cool to learn about the unit and how it works. Felipe is extremely talented and very passionate about what he does! Looking forward to working with him and NexGen more