Price is great for the treatment and service quality, if you don't care about premiums, price is still more than reasonable for the fixes performed.
I'm not a mechanic but I am an engineer, and have done repairs on many cars. Some fixes however, require special equipment or are messy, annoying, etc. In that case, I leave my car to the specialists, of which I've struggled to find genuine mechanics who won't sacrifice the customer for a couple extra dollars. Having been to over 25 shops in the area, I truly believe that Japanese Auto Center is the closest you can get to perfection in a mechanic shop, and might be one of the best shops in California to be honest.
I came in for a few simple repairs to judge the work quality before committing to expensive, detailed jobs. First off and contrary to my biggest peeve, the jobs are clearly priced and quotes are given before any work is done.
I also purposefully left out key issues in the vehicle to see if they could catch them, as other mechanics I've been to have missed these. All issues were diagnosed and more importantly, NO UPSELLS happened. They made notes of them and stated recommended services, rather than performing the service without consent and up selling as every 4 in 5 shops I've been to do.
Lastly, 24 months of warranty is nice. I'm not sure how valuable this is since that'll depend on whether its honored, but it's a nice bonus that isn't usually offered at this price point. Great work and props to the techs, they truly know their stuff!
Kurt Kellogg
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December 03, 2025
If you're looking for good auto work at a reasonable price, this is the place to go. I've been coming here for several years and they've never let me down. They never force any major repairs on you or conveniently find a massive problem when nothing was wrong, and they're always open and transparent about every detail of their work.
Some other things that set them apart from your average garage is that they have a cozy waiting area where you can grab a free cup of coffee or purchase other snacks and drinks from a vending machine (along with free wifi), and they offer a complementary ride service to take you home if you can't find one yourself.
Sue Lehman Kronfeld
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December 05, 2025
I took my old Toyota there for years and was very happy. When my 21/2 year old Subaru just needed a regular service and was out of warranty, I took it to Japanese Auto Service today. They are so helpful and friendly and they don’t overcharge or upsale. I will definitely be using them for all future services!!
Randy Dotemoto
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October 16, 2025
Service Date: October 13, 2025
Vehicle: 2017 Subaru Crosstrek
I recently brought my Crosstrek into Japanese Auto Center with a suspected bad wheel bearing. The team quickly confirmed my self-diagnosis and replaced the defective bearing efficiently. I also opted to have the CVT fluid replaced during the visit.
Mario was professional, communicative, and respectful of my time. I appreciated his transparency and the way they explained the issue and the repair process. My car now runs smoothly and quietly again—exactly what I was hoping for. As a bonus, I received a 10% discount for being a AAA member, which was a nice touch and much appreciated.
Highly recommend Japanese Auto Center for anyone looking for honest, knowledgeable, and reliable auto service. I’ll definitely be returning for future maintenance needs.
James Chong
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November 26, 2025
Came in for a 4-wheel alignment for my EV6. It only took them 45 mins to get it done, and the guy went over the results afterwards. Quick, effective service for a reasonable price. Will definitely return to these guys.
Price is great for the treatment and service quality, if you don't care about premiums, price is still more than reasonable for the fixes performed. I'm not a mechanic but I am an engineer, and have done repairs on many cars. Some fixes however, require special equipment or are messy, annoying, etc. In that case, I leave my car to the specialists, of which I've struggled to find genuine mechanics who won't sacrifice the customer for a couple extra dollars. Having been to over 25 shops in the area, I truly believe that Japanese Auto Center is the closest you can get to perfection in a mechanic shop, and might be one of the best shops in California to be honest. I came in for a few simple repairs to judge the work quality before committing to expensive, detailed jobs. First off and contrary to my biggest peeve, the jobs are clearly priced and quotes are given before any work is done. I also purposefully left out key issues in the vehicle to see if they could catch them, as other mechanics I've been to have missed these. All issues were diagnosed and more importantly, NO UPSELLS happened. They made notes of them and stated recommended services, rather than performing the service without consent and up selling as every 4 in 5 shops I've been to do. Lastly, 24 months of warranty is nice. I'm not sure how valuable this is since that'll depend on whether its honored, but it's a nice bonus that isn't usually offered at this price point. Great work and props to the techs, they truly know their stuff!
If you're looking for good auto work at a reasonable price, this is the place to go. I've been coming here for several years and they've never let me down. They never force any major repairs on you or conveniently find a massive problem when nothing was wrong, and they're always open and transparent about every detail of their work. Some other things that set them apart from your average garage is that they have a cozy waiting area where you can grab a free cup of coffee or purchase other snacks and drinks from a vending machine (along with free wifi), and they offer a complementary ride service to take you home if you can't find one yourself.
I took my old Toyota there for years and was very happy. When my 21/2 year old Subaru just needed a regular service and was out of warranty, I took it to Japanese Auto Service today. They are so helpful and friendly and they don’t overcharge or upsale. I will definitely be using them for all future services!!
Service Date: October 13, 2025 Vehicle: 2017 Subaru Crosstrek I recently brought my Crosstrek into Japanese Auto Center with a suspected bad wheel bearing. The team quickly confirmed my self-diagnosis and replaced the defective bearing efficiently. I also opted to have the CVT fluid replaced during the visit. Mario was professional, communicative, and respectful of my time. I appreciated his transparency and the way they explained the issue and the repair process. My car now runs smoothly and quietly again—exactly what I was hoping for. As a bonus, I received a 10% discount for being a AAA member, which was a nice touch and much appreciated. Highly recommend Japanese Auto Center for anyone looking for honest, knowledgeable, and reliable auto service. I’ll definitely be returning for future maintenance needs.
Came in for a 4-wheel alignment for my EV6. It only took them 45 mins to get it done, and the guy went over the results afterwards. Quick, effective service for a reasonable price. Will definitely return to these guys.