Service Date: October 13, 2025
Vehicle: 2017 Subaru Crosstrek
I recently brought my Crosstrek into Japanese Auto Center with a suspected bad wheel bearing. The team quickly confirmed my self-diagnosis and replaced the defective bearing efficiently. I also opted to have the CVT fluid replaced during the visit.
Mario was professional, communicative, and respectful of my time. I appreciated his transparency and the way they explained the issue and the repair process. My car now runs smoothly and quietly again—exactly what I was hoping for. As a bonus, I received a 10% discount for being a AAA member, which was a nice touch and much appreciated.
Highly recommend Japanese Auto Center for anyone looking for honest, knowledgeable, and reliable auto service. I’ll definitely be returning for future maintenance needs.
Pedro Ordunez
-
November 17, 2025
Called in on Thursday for timing belt replacement and car vibration on a 2004 Honda civic EX. Roger was able to book me for the next day. Car was inspected and was notified that the engine mount needed to be replaced + recommend other services that needed to be done. I was notified that the car would be ready at 2pm and it was. Great quality of work. I will definitely be going back.
Johann J
-
October 24, 2025
Price is great for the treatment and service quality, if you don't care about premiums, price is still more than reasonable for the fixes performed.
I'm not a mechanic but I am an engineer, and have done repairs on many cars. Some fixes however, require special equipment or are messy, annoying, etc. In that case, I leave my car to the specialists, of which I've struggled to find genuine mechanics who won't sacrifice the customer for a couple extra dollars. Having been to over 25 shops in the area, I truly believe that Japanese Auto Center is the closest you can get to perfection in a mechanic shop, and might be one of the best shops in California to be honest.
I came in for a few simple repairs to judge the work quality before committing to expensive, detailed jobs. First off and contrary to my biggest peeve, the jobs are clearly priced and quotes are given before any work is done.
I also purposefully left out key issues in the vehicle to see if they could catch them, as other mechanics I've been to have missed these. All issues were diagnosed and more importantly, NO UPSELLS happened. They made notes of them and stated recommended services, rather than performing the service without consent and up selling as every 4 in 5 shops I've been to do.
Lastly, 24 months of warranty is nice. I'm not sure how valuable this is since that'll depend on whether its honored, but it's a nice bonus that isn't usually offered at this price point. Great work and props to the techs, they truly know their stuff!
James Chong
-
November 26, 2025
Came in for a 4-wheel alignment for my EV6. It only took them 45 mins to get it done, and the guy went over the results afterwards. Quick, effective service for a reasonable price. Will definitely return to these guys.
Anna Valleser
-
October 07, 2025
My cousin recommended them when I was having problems with the brakes. They were so great! Very friendly and patient. They were very clear with what the problem was, how long it would take, and why it costs what it did. They made sure to keep me informed every step of the way. I love these guys! I finally found a garage I can really feel confident with.
Service Date: October 13, 2025 Vehicle: 2017 Subaru Crosstrek I recently brought my Crosstrek into Japanese Auto Center with a suspected bad wheel bearing. The team quickly confirmed my self-diagnosis and replaced the defective bearing efficiently. I also opted to have the CVT fluid replaced during the visit. Mario was professional, communicative, and respectful of my time. I appreciated his transparency and the way they explained the issue and the repair process. My car now runs smoothly and quietly again—exactly what I was hoping for. As a bonus, I received a 10% discount for being a AAA member, which was a nice touch and much appreciated. Highly recommend Japanese Auto Center for anyone looking for honest, knowledgeable, and reliable auto service. I’ll definitely be returning for future maintenance needs.
Called in on Thursday for timing belt replacement and car vibration on a 2004 Honda civic EX. Roger was able to book me for the next day. Car was inspected and was notified that the engine mount needed to be replaced + recommend other services that needed to be done. I was notified that the car would be ready at 2pm and it was. Great quality of work. I will definitely be going back.
Price is great for the treatment and service quality, if you don't care about premiums, price is still more than reasonable for the fixes performed. I'm not a mechanic but I am an engineer, and have done repairs on many cars. Some fixes however, require special equipment or are messy, annoying, etc. In that case, I leave my car to the specialists, of which I've struggled to find genuine mechanics who won't sacrifice the customer for a couple extra dollars. Having been to over 25 shops in the area, I truly believe that Japanese Auto Center is the closest you can get to perfection in a mechanic shop, and might be one of the best shops in California to be honest. I came in for a few simple repairs to judge the work quality before committing to expensive, detailed jobs. First off and contrary to my biggest peeve, the jobs are clearly priced and quotes are given before any work is done. I also purposefully left out key issues in the vehicle to see if they could catch them, as other mechanics I've been to have missed these. All issues were diagnosed and more importantly, NO UPSELLS happened. They made notes of them and stated recommended services, rather than performing the service without consent and up selling as every 4 in 5 shops I've been to do. Lastly, 24 months of warranty is nice. I'm not sure how valuable this is since that'll depend on whether its honored, but it's a nice bonus that isn't usually offered at this price point. Great work and props to the techs, they truly know their stuff!
Came in for a 4-wheel alignment for my EV6. It only took them 45 mins to get it done, and the guy went over the results afterwards. Quick, effective service for a reasonable price. Will definitely return to these guys.
My cousin recommended them when I was having problems with the brakes. They were so great! Very friendly and patient. They were very clear with what the problem was, how long it would take, and why it costs what it did. They made sure to keep me informed every step of the way. I love these guys! I finally found a garage I can really feel confident with.