The food was really fresh. Our server was I think Santiago? Great server. It was a tiny bit busy so we waited for our food a little bit but with the amount of customers they had it was not unreasonable at all. I got the chicken fajita tacos and I will definitely order that again. Pancakes were a tiny bit dry. Still good. Butter pecan syrup is always the best and I didn't even have to request it. They had it in the table. My baby's dad ordered I think the classic roasted turkey melt with onion rings. It came out really fresh. Definitely will come back again. Overall we had an excellent meal.
Lisa Sobien
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June 15, 2025
Great food and pretty good service for how busy it was. It was surprisingly really busy on Tuesday at 11 AM when we visited. There are a lot of graduations going on right now...
We waited about 20 minutes for a table (3 people). There were a lot of larger groups waiting longer. They have a bunch of 2 and 4 person booths, so larger groups had to wait for a more limited amount of table seating to be arranged.
Pretty standard IHOP atmosphere and food. Despite being busy, they were keeping it pretty clean and organized. Food came out pretty quickly and was tasty.
You need a code to access the bathroom door lock. So, a bit inconvenient there, but I guess they only want customers using it.
Carlos M
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September 06, 2025
I'm a longtime IHOP fan and have enjoyed the Burbank and Northridge locations—but I won’t be returning to this one. When guests who were seated after us got their meals before we did, I knew we were in for a bad experience.
We ordered three items: two arrived after 30 minutes, and the third took 45. By that point, we were ready to leave and declined the final item.
I understand that restaurants get busy, but attentive staff checks in, offers an ETA, and apologizes for delays. Great service might even include a small gesture to make up for the wait. We received none of that—not even an apology until we were leaving.
Really disappointing.
Monica Rosales
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September 24, 2025
I love the service for this place Alma in particular is very nice and accommodating ...the food not so much though...the steak was not cooked properly...the meat was chewy and we asked for medium rare, the meat was white and chewy..no traces of it being seared nicely...its Ihop so i expected better
Ata Tahon
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September 11, 2025
They even deserved a star at all. We walked in, no one to greet us, to seat us, but there's like 6 of us customers standing, waiting for anybody who works there. One customer pointed that the servers, there's only two of them are busy attending the group of people in one room, a big party. We also noticed plates of food lined up at the counter where the cooks are . Finally, one of the servers came to see us at the front with an excuse that there's only two of them, like it's not obvious to us already. So we asked her, how long will the food be served afterwe ordered it considering there's still plates of food lined up ready to be served. Then she repeated that there's only two of them, like it's our problem or a good reason at all. Result...we walked out . We love IHOP, especially the food, but this is so far the lousiest service there is
The food was really fresh. Our server was I think Santiago? Great server. It was a tiny bit busy so we waited for our food a little bit but with the amount of customers they had it was not unreasonable at all. I got the chicken fajita tacos and I will definitely order that again. Pancakes were a tiny bit dry. Still good. Butter pecan syrup is always the best and I didn't even have to request it. They had it in the table. My baby's dad ordered I think the classic roasted turkey melt with onion rings. It came out really fresh. Definitely will come back again. Overall we had an excellent meal.
Great food and pretty good service for how busy it was. It was surprisingly really busy on Tuesday at 11 AM when we visited. There are a lot of graduations going on right now... We waited about 20 minutes for a table (3 people). There were a lot of larger groups waiting longer. They have a bunch of 2 and 4 person booths, so larger groups had to wait for a more limited amount of table seating to be arranged. Pretty standard IHOP atmosphere and food. Despite being busy, they were keeping it pretty clean and organized. Food came out pretty quickly and was tasty. You need a code to access the bathroom door lock. So, a bit inconvenient there, but I guess they only want customers using it.
I'm a longtime IHOP fan and have enjoyed the Burbank and Northridge locations—but I won’t be returning to this one. When guests who were seated after us got their meals before we did, I knew we were in for a bad experience. We ordered three items: two arrived after 30 minutes, and the third took 45. By that point, we were ready to leave and declined the final item. I understand that restaurants get busy, but attentive staff checks in, offers an ETA, and apologizes for delays. Great service might even include a small gesture to make up for the wait. We received none of that—not even an apology until we were leaving. Really disappointing.
I love the service for this place Alma in particular is very nice and accommodating ...the food not so much though...the steak was not cooked properly...the meat was chewy and we asked for medium rare, the meat was white and chewy..no traces of it being seared nicely...its Ihop so i expected better
They even deserved a star at all. We walked in, no one to greet us, to seat us, but there's like 6 of us customers standing, waiting for anybody who works there. One customer pointed that the servers, there's only two of them are busy attending the group of people in one room, a big party. We also noticed plates of food lined up at the counter where the cooks are . Finally, one of the servers came to see us at the front with an excuse that there's only two of them, like it's not obvious to us already. So we asked her, how long will the food be served afterwe ordered it considering there's still plates of food lined up ready to be served. Then she repeated that there's only two of them, like it's our problem or a good reason at all. Result...we walked out . We love IHOP, especially the food, but this is so far the lousiest service there is