I had a very bad experience at this store. The customer service was horrible (I am referring to the store that is in 01433 Reseda, CA); one cashier was assisting in self-checkout and attempted to help me. When I asked why the price was high despite the original price displaying as lower, they just claimed that “that was the price”. When I asked them to double check, they simply refused to do so at first. Once I asked someone else for the correct price, since the other cashier wasn’t checking for me, they gave me the correct price, which was the original place that was displayed with the product and not at the self-checkout. I told them what had happened and instead of an apology, they said that it “wasn’t a big deal” when it very clearly was a big deal. Every dollar counts. I feel disappointed knowing that this is what they do to customers at this store since I wasn’t the only customer they did this to.
Natalie Tozakian
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May 21, 2024
I had a great experience shopping at this location with such wonderful staff and best customer service experience with Scott! I called before going in looking for a specific item and he answered right away to let me know that they have what I’m looking for. While I was there he was so kind, and went above and beyond to help us locate the items. He was knowledgeable about the products. Also he helped us check out! He definitely needs to be acknowledged for his hard work! Thanks again Scott! Will definitely be coming back.
This location has such wonderful staff! I had such a great experience with the manager Anthony! He went above and beyond, so kind, and was very helpful! I would recommend this location based off great staff, good prices and nice selection of products! Anthony definitely needs to be acknowledged for his hard work and care towards customers!
zaharah collins
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September 19, 2024
I see what they’re doing… straight finesse.. you leaving buying things that arent even worth 5$ more like 1-2$ to make up for the items that could possibly sell for over 5$. I don’t recommend unless your looking for ONE things and they have it at reasonable price. u can go on temu or she in for similar. i did buy more than what i needed/wanted which defeated my purpose of going lol
Larissa M
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December 09, 2023
Yay! Another new location. This chain of discount store is growing like crazy and it fits in well with this shopping center. This location is very large inside and they have a great selection of stuff. I came specifically for some fun holiday gifts. They even had wrapping paper for $1 and it’s great quality. I already used it to wrap all my presents.
My kids love coming here as well. It’s do much for them to go in and choose a toy. My son usually goes for some art supply or the cars.
I love that they have a self check out which makes it super easy to leave quickly if you need to. The staff is there to help you with self-check out if you have issues and even help you bag your items.
Shared parking lot in the center. Located right next to Ross.
Rafi Daugherty
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June 24, 2024
This place is really too good to be true. So many fun and useful things. Arts and crafts, birthday presents, candy, electronics, toys and more toys! It's honestly dangerous. I always spend way too much money.
I had a very bad experience at this store. The customer service was horrible (I am referring to the store that is in 01433 Reseda, CA); one cashier was assisting in self-checkout and attempted to help me. When I asked why the price was high despite the original price displaying as lower, they just claimed that “that was the price”. When I asked them to double check, they simply refused to do so at first. Once I asked someone else for the correct price, since the other cashier wasn’t checking for me, they gave me the correct price, which was the original place that was displayed with the product and not at the self-checkout. I told them what had happened and instead of an apology, they said that it “wasn’t a big deal” when it very clearly was a big deal. Every dollar counts. I feel disappointed knowing that this is what they do to customers at this store since I wasn’t the only customer they did this to.
I had a great experience shopping at this location with such wonderful staff and best customer service experience with Scott! I called before going in looking for a specific item and he answered right away to let me know that they have what I’m looking for. While I was there he was so kind, and went above and beyond to help us locate the items. He was knowledgeable about the products. Also he helped us check out! He definitely needs to be acknowledged for his hard work! Thanks again Scott! Will definitely be coming back. This location has such wonderful staff! I had such a great experience with the manager Anthony! He went above and beyond, so kind, and was very helpful! I would recommend this location based off great staff, good prices and nice selection of products! Anthony definitely needs to be acknowledged for his hard work and care towards customers!
I see what they’re doing… straight finesse.. you leaving buying things that arent even worth 5$ more like 1-2$ to make up for the items that could possibly sell for over 5$. I don’t recommend unless your looking for ONE things and they have it at reasonable price. u can go on temu or she in for similar. i did buy more than what i needed/wanted which defeated my purpose of going lol
Yay! Another new location. This chain of discount store is growing like crazy and it fits in well with this shopping center. This location is very large inside and they have a great selection of stuff. I came specifically for some fun holiday gifts. They even had wrapping paper for $1 and it’s great quality. I already used it to wrap all my presents. My kids love coming here as well. It’s do much for them to go in and choose a toy. My son usually goes for some art supply or the cars. I love that they have a self check out which makes it super easy to leave quickly if you need to. The staff is there to help you with self-check out if you have issues and even help you bag your items. Shared parking lot in the center. Located right next to Ross.
This place is really too good to be true. So many fun and useful things. Arts and crafts, birthday presents, candy, electronics, toys and more toys! It's honestly dangerous. I always spend way too much money.