So an update from my last Chili's order at the Northridge CA location. I took to heart Chili's response, and placed a pick-up order today, which included that lava cake. The smash burger was tasty and just like the picture, and the fries were OK. Again, the lava cake came with barely a teaspoon of ice cream. I have ordered the lava cake 3 times now: the 1st time it came with a scoop of ice cream, and the last 2 times, pretty disappointing. I told Chili's they should show a picture on the menu that represents what you will actually get. Why disappoint over a $0.30 scoop of ice cream? Then again, the Northridge location is always busy, so what is the big deal over an unhappy customer.
I did not get what I ordered. I received green beans instead of broccoli, and I added a lava cake for dessert that was missing the chocolate topping, was barely any caramel, and maybe 3/4 of a spoonful of ice cream. Very disappointing.
Buttons Thing
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July 15, 2024
The greater is super nice. The waitress was very attentive. The atmosphere is kick back. They got the games on TV. The salmon was delicious. Paired well with margaritas. My date had nuggets and fries with mac and cheese. Delicious.
Jacklyn Q
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September 29, 2024
On multiple visits to this location, I have consistently encountered wait times. The environment is generally loud, and customer service quality depends on the server. This time, Angel delivered outstanding service, despite lengthy food preparation. To minimize wait times, I recommend booking a reservation via their app beforehand, as parking can be problematic. The $6.00 drink promotion was moderately appealing.
monica guzman
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September 03, 2023
I wish I could give Chili's 5 stars in everything, but unfortunately, I have to take some stars away. They advertise happy hour! But according to our waitress, only if you sit at the bar😪 if you are with your little ones you are not allowed at the bar. There for my Margarita was at regular price. Next time, it would have to be Applebee's where I can enjoy happy hour at our table. I do have to mention that food was good, especially their wings.
Ravi Chamale
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June 27, 2023
The menu at Chili's offers a variety of options, ranging from appetizers and salads to burgers, fajitas, and ribs.
The portion sizes were generous, ensuring that you leave satisfied.
The service at Chili's was prompt and attentive. The staff was knowledgeable about the menu and provided recommendations when needed. They were also accommodating to specific dietary requests or modifications, which was appreciated.
Overall great!
So an update from my last Chili's order at the Northridge CA location. I took to heart Chili's response, and placed a pick-up order today, which included that lava cake. The smash burger was tasty and just like the picture, and the fries were OK. Again, the lava cake came with barely a teaspoon of ice cream. I have ordered the lava cake 3 times now: the 1st time it came with a scoop of ice cream, and the last 2 times, pretty disappointing. I told Chili's they should show a picture on the menu that represents what you will actually get. Why disappoint over a $0.30 scoop of ice cream? Then again, the Northridge location is always busy, so what is the big deal over an unhappy customer. I did not get what I ordered. I received green beans instead of broccoli, and I added a lava cake for dessert that was missing the chocolate topping, was barely any caramel, and maybe 3/4 of a spoonful of ice cream. Very disappointing.
The greater is super nice. The waitress was very attentive. The atmosphere is kick back. They got the games on TV. The salmon was delicious. Paired well with margaritas. My date had nuggets and fries with mac and cheese. Delicious.
On multiple visits to this location, I have consistently encountered wait times. The environment is generally loud, and customer service quality depends on the server. This time, Angel delivered outstanding service, despite lengthy food preparation. To minimize wait times, I recommend booking a reservation via their app beforehand, as parking can be problematic. The $6.00 drink promotion was moderately appealing.
I wish I could give Chili's 5 stars in everything, but unfortunately, I have to take some stars away. They advertise happy hour! But according to our waitress, only if you sit at the bar😪 if you are with your little ones you are not allowed at the bar. There for my Margarita was at regular price. Next time, it would have to be Applebee's where I can enjoy happy hour at our table. I do have to mention that food was good, especially their wings.
The menu at Chili's offers a variety of options, ranging from appetizers and salads to burgers, fajitas, and ribs. The portion sizes were generous, ensuring that you leave satisfied. The service at Chili's was prompt and attentive. The staff was knowledgeable about the menu and provided recommendations when needed. They were also accommodating to specific dietary requests or modifications, which was appreciated. Overall great!