Papa Johns Pizza

904 S Glenoaks Blvd, Burbank, CA 91502, USA

About Papa Johns Pizza

3.2 / 5

from reviews

Is this your business?

    Benjamin Gutierrez
    March 24, 2024

    It's Sunday, they have 1 guy working! I was told by the Female who I ordered the pizza with, that is be 8-18 min its to unrealistic I get that. I showed up early, but I couldn't even pay ahead of time. Being that it's One guy. I ask he said 20 min. I have placed my order a few minutes so I thought. Ok no problem. Lastly after waiting another 35 ish min on top of me ordering before I even showed up. I just gave up and left Hungry. I even called the number on Google to explain why I turn down the order I made. Some man said "he talk to management". My instincts doubt this location moving forward. Close for the sake up Papa John's reputation, as you are not good brand representative of this franchise. P.S. They got my name wrong. Call me Jerry, I guess.

    Kaitlyn Collier
    February 08, 2024

    The past three times we have ordered from here our order always shows up at least 10-15 minutes after they say it will. This time it was 20 minutes late and our food was cold by time it got here. The boneless wings are barely covered in sauce so it’s like you’re eating plain chicken nuggets. We will not be ordering from this location again.

    Ngan A
    November 21, 2020

    Love the food but this experience has made me not go back again. Pizza #1 had uneven pizza crust (one side thin, the other side thick). Pizza #2 had all of the ingredients in the middle so barely any on the rest of the pizza. Garlic knots were overcooked (garlic oil burnt off). Est wait time was 24 mins but it ended up to be 40 mins. People were yelling about the lateness of their orders too. Only thing normal was the chicken poppers. We’re going back to dominos.

    Britney Harner
    February 25, 2024

    I placed an order online that needs to be modified. I spoke to a female associate working on Sunday, Feb 25th, about the changes. My order was reduced by 1/2 and the time changed. She told me that the price of my order only decreased by $6. When I asked for an explanation, she couldn't provide it. When I asked if the online order would update with the new time or if I would receive a confirmation, she didn't know. I told her I'd go online and attempt to make the change instead. I couldn't do so, and have been on hold for 24 minutes at the time of this posting. Awful customer service and I won't place another order at this location.

    February 17, 2024

    Why is this pizza place even open? They don’t answer the phones, they have ONE person working in the entire restaurant on a FRIDAY NIGHT!! Obviously you’re struggling as a business owner and should shut down your business because you’re making your customers very unhappy with wrong orders, no communication, and my having to drive all the way to the pizza shop to get the correct order because your useless phone lines don’t work. Absolutely embarrassing for the owner to even operate this store. TRASH! Take your business to hungry howies

    Papa Johns Pizza

    Our Address

    904 S Glenoaks Blvd, Burbank, CA 91502, USA

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