Papa Johns Pizza

10223 Sepulveda Blvd, Mission Hills, CA 91345, USA

About Papa Johns Pizza

3.8 / 5

from reviews

Is this your business?

    Daniel Rios
    December 26, 2023

    Do not order from this store. They called after two hours to let me know that they didn’t have drivers to deliver food. They claimed I used door dash when I ordered through their app. I asked to speak to an owner or manager and they hung up on me. They wouldn’t even guarantee they will reverse the charges. The told me come pickup the food that I ordered for delivery. I don’t even know why this store pretends to services my neighborhood. Now I have to follow up with my bank and dispute the charge. On a regular basis they struggle to deliver in the time that is promised. This last experience has led to me having no trust in this store. Nothing says you hate a community more than not even doing the job you are suppose to do. It’s Christmas Day maybe you all should of closed if you didn’t want to work.

    Annette Cortes
    June 11, 2024

    I placed an order online my order was completely wrong my order was completely wrong I received somebody's else's order

    Irvin Silva
    January 15, 2024

    Staff is silly slow and gets orders wrong. Most time it seems like they don’t understand English. They also don’t even know certain items are on their menu. On rare occasion they get it right but I wouldn’t risk delivery here.

    Thomas Nagy
    October 23, 2023

    It took one hour and a half to get my pizza when I called and nobody answered the phone and then I was put on hold for 30 minutes then I called back three more times asked for a manager. Some lady put me on hold again. Finally I got the assistant manager on the phone and he said that there was only one Driver one person making pizzas and one person answering the phones and they were completely bombarded and they weren’t getting enough hours to put enough employees to work. I think it’s horrible. If you’re trying to run a pizza business and have no employees to run the business to take care of the customers, my pizza arrived won an hour and a half and cold I had to heat it up ridiculous and I’m trying to get a hold of the district manager Clara but unfortunately it’s not that easy so if Clara by chance see this message my name is Tom and if you speak to Johathan, he will know who I am and he has my phone number. I would like to speak to you if you get this message.

    vandermeer Kaine
    December 25, 2023

    Don't expect your delivery in under 2 hours. Their delivery tracker does not work or update. They will not answer the phone either. Don't bother, not worth the hassle.

    Papa Johns Pizza

    Our Address

    10223 Sepulveda Blvd, Mission Hills, CA 91345, USA

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