Papa Johns Pizza

18110 Nordhoff St, Northridge, CA 91325, USA

About Papa Johns Pizza

3.7 / 5

from reviews

Is this your business?

    Kinetik Kulture
    -
    April 08, 2024

    Ordered and when I got their the store was closed. They could call me and say its too late we will refund the money we took. I had to call and speak with someone who wouldn't allow me to speak to the manager, cause last time I worked in a pizza shop, orders stop at closing time and there is 1hr to clean. So this guy must of been a cleaning genius cause by 2:15 he was gone, while my pick up was scheduled for 2:11. Now I gotta wait of up to 120 days to get my money back for some lazy employees mess up. They didn't even call to explain. Customer service is awesome as not giving money back or calling to explain.

    Destiny Faith
    -
    January 14, 2024

    I never thought I’d be saying this about a fast food place but the service here was great! The night team on Saturday January 13th was so kind and accommodating for a last minute request and even made a recommendation. Never thought I’d have such a personalized experience at Papa John’s but way to go this team (specifically the young lady and the gentleman!)

    Sandy Franco
    -
    April 10, 2024

    I’m a regular customer and today I couldn’t go in so I ordered through grubhub I literally just call to make sure they put the sauces I requested and the Guy literally was having a attitude on the phone aggressive and insulting called me sir honey I’m a regular customer. You are replaceable I can tell he’s new.. Wow horrible experience not sure I will ever come back to this location all the other Employees are Amazing the Driver and The Young Lady Are always nice and friendly

    Elizabeth Fisher
    -
    May 13, 2022

    My order was online and when I called to let them know that my pizza was missing an ingredient, the guy who said he was the Manager for now named Jose, tried arguing that I didn’t chose a one topping. I proceeded to tell him that my sauces Initdered were missing too and that my pizza was cold. Not even warm. He puts me on hold and never came back. Disgusting food and extremely poor customer service and I don’t believe he was a manager cause they don’t behave like that.

    Joseph Turk
    -
    February 19, 2024

    They refused to add Italian seasoning to my order. He wanted to charge me more for it. Crappy pizza.

    Papa Johns Pizza

    Our Address

    18110 Nordhoff St, Northridge, CA 91325, USA

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