First time making a phone order at this location. Went to pick it up and pay with a credit card. This was around 2 o'clock in the afternoon. One guy working, very rude, my card was declined. I ask him to use the other register, he said its not working there was money in my card so there was no reason to be decline. I spend the next ten minutes calling my card company, there was no problem. It was not even showing that it was declined or that I was even making a purchase. He took the food and the drinks walked away and left me there. I just walked out very upset.
Hessa Eliana
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October 14, 2024
I made an order online and forgot to tell them no olives. Immediately called within a minute or two, literally no more than that, to make the change. Called, and the guy hung up on me. Immediately called back and he says “oh we already put your pizza in the oven. I’m not making any changes.” There is NO WAY within a three minute time span you made a Garden Fresh veggie pizza and have it in the oven. This was the RUDEST encounter I’ve ever experienced! There are way better pizza places around. Take your money elsewhere.
Dolphin Gal
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February 16, 2023
We haven't had Papa John's in years. I order a heart pizza every year with my son for Valentine's Day decided to switch it up this year and order from Papa John's. Was very disappointed when the pizza arrived it was beyond cold like they literally just took it out of the refrigerator not lukewarm nothing! The garlic knots and hot wings were also cold. Very disappointed
Frank M
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August 26, 2024
They're buying these good reviews. As a gm for this company, it's really sad to see how you treat one of our mutual customers who made the simple mistake of ordering at your location out of state. That cx was super nice btw. I did my job and made her day. Shame on you bro. Hope your d.o. or ovp sees this and they do the right thing.
Otherwise we see what's up with this franchise.
Darth Tyus
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August 16, 2024
Diego always takes care of my order on time, and my first time meeting Claudia felt like home. Best pizza and Papa Johns around. Thank you guys as always!
First time making a phone order at this location. Went to pick it up and pay with a credit card. This was around 2 o'clock in the afternoon. One guy working, very rude, my card was declined. I ask him to use the other register, he said its not working there was money in my card so there was no reason to be decline. I spend the next ten minutes calling my card company, there was no problem. It was not even showing that it was declined or that I was even making a purchase. He took the food and the drinks walked away and left me there. I just walked out very upset.
I made an order online and forgot to tell them no olives. Immediately called within a minute or two, literally no more than that, to make the change. Called, and the guy hung up on me. Immediately called back and he says “oh we already put your pizza in the oven. I’m not making any changes.” There is NO WAY within a three minute time span you made a Garden Fresh veggie pizza and have it in the oven. This was the RUDEST encounter I’ve ever experienced! There are way better pizza places around. Take your money elsewhere.
We haven't had Papa John's in years. I order a heart pizza every year with my son for Valentine's Day decided to switch it up this year and order from Papa John's. Was very disappointed when the pizza arrived it was beyond cold like they literally just took it out of the refrigerator not lukewarm nothing! The garlic knots and hot wings were also cold. Very disappointed
They're buying these good reviews. As a gm for this company, it's really sad to see how you treat one of our mutual customers who made the simple mistake of ordering at your location out of state. That cx was super nice btw. I did my job and made her day. Shame on you bro. Hope your d.o. or ovp sees this and they do the right thing. Otherwise we see what's up with this franchise.
Diego always takes care of my order on time, and my first time meeting Claudia felt like home. Best pizza and Papa Johns around. Thank you guys as always!