Ordered two thin crust pizzas for delivery on Valentine’s Day. An hour later I received two heart-shaped, burnt-to-a-crisp pizzas my kids couldn’t eat if their teeth were made of titanium. Fair. Bad pizza. It happens. So we called to ask they replace the pizzas that were at least HALF way up to Papa John’s standards. “No. Were busy. You just don’t want to eat them.” What a horrible experience on the phone. So I drove the pizzas back to the location to show them their product was garbage but the lack of concern for delivering a satisfactory service (in the form of something at least edible) was sickening. Enough to make Shaq call the General. No replacement pizzas. No consideration. No refund. Bad food. Worse service. Papa John’s. (Thanks for your $ though suckers!!)
Went to this place after I got "your order is ready to pick up" message. When I got here and said I'm here for pick up, a guy making pizza said wait 15 min. I told him I got my order is ready message, and he yelled "I don't care about your message, my screen says 15min, so it's 15min" No appology or explanation. just "i don't care" statement as soon as I told him about the app order. Please visit other location/branch and value your time and money. You are paying customer, not begger.
We haven't had Papa John's in years. I order a heart pizza every year with my son for Valentine's Day decided to switch it up this year and order from Papa John's. Was very disappointed when the pizza arrived it was beyond cold like they literally just took it out of the refrigerator not lukewarm nothing! The garlic knots and hot wings were also cold. Very disappointed
The pizza here is always good quality. The worker was very nice to us. The whole place was nicely lit and had good airflow. I like this restaurant.
Fast Takeout that is consistently good. I enjoy ordering thin crusted pizza which they do perfectly. The cheese is flavorful. Mushrooms, jalapeños are my California taste. Prices are good too.
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