This establishment is 💯 anti disability. They made that abundantly clear tonight. I went to the restroom with my disabled child. When we returned our food had been cleared from the table. A not so subtle way of telling us to leave. They happily replaced the stolen food in to-go containers.
Please keep in mind, I intentionally left personal items at the table to indicate that we were returning. Our drinks were still at the table. Pastries in a bag, still there. Just our soup and baguettes were disposed of. Again, happily replaced in to-go containers.
This is absolutely shameful. Especially when the broccoli cheddar soup is a safe food for my child. Unfortunately we won't be returning. We don't support companies or businesses that have these policies.
Rick Lupert
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December 06, 2024
We ordered delivery from this Panera location on a Friday night, and it almost couldn't have been worse. Each of us ordered different items and there were problems with every single item that was delivered, not to mention missing items.
I ordered the autumn squash soup. It didn't come with the roasted pumpkin seeds that are supposed to be on it.
I ordered a toasted garden Caprese, which barely had any of the caprese cheese on it… You know the main ingredient.
We ordered the balsamic greens with grains. For some reason this item wasn't included with the delivery.
We ordered mac & cheese. For some reason this item wasn't included with our delivery.
We ordered creamy tomato soup. It didn't come with the croutons it's supposed to come with.
Of course, mistakes happen sometimes, but it's especially unfortunate when it's a delivery order when there's really no recourse, outside of just getting a refund, to fix these mistakes.
All three of us didn't get what we wanted and we were relying on this delivery to take care of dinner since we had to be somewhere later and had no time or wiggle room to fix or come up with something different by the time the order arrived.
Extremely disappointed.
J C
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September 24, 2023
Careful , there teens preparing your food and mine had an avocado 🥑 stem in my sandwich 🥪😳.
Check your food before you take a bite warning ⚠️
Unfortunately, the employees forget about keeping the tables clean and picking up the dishes and trays.
The restaurant was not busy and the Panera staff just hung out behind the counter and chatted away.
The atmosphere was not pleasant while eating surrounded by dirty tables as you can see from the pictures. THERE WERE over 15 dirty tables with dishes and others with food on them.
I recommend you going to another place for a sandwich if what you are looking for is to spend some time eating with family or friends.
It was uncomfortable and embarrassing.
Get your act together Panera 🥖! 🙄
eduardo wolf
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September 25, 2024
The home style soup was hot, but it lacked flavor.
Tasted like it was from a can. There was very little vegetables and chicken in it which was a disappointment.
I won’t be getting this again … services was fine.
Lisa Baarns
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February 24, 2025
So many great salads, soups, breakfast sandwiches, and the Sip Club is really helpful. Great place to meet for breakfast or lunch, or to grab coffee with a friend, or do some reading or writing.
Our Address
19185 Golden Valley Rd, Santa Clarita, CA 91387, USA
This establishment is 💯 anti disability. They made that abundantly clear tonight. I went to the restroom with my disabled child. When we returned our food had been cleared from the table. A not so subtle way of telling us to leave. They happily replaced the stolen food in to-go containers. Please keep in mind, I intentionally left personal items at the table to indicate that we were returning. Our drinks were still at the table. Pastries in a bag, still there. Just our soup and baguettes were disposed of. Again, happily replaced in to-go containers. This is absolutely shameful. Especially when the broccoli cheddar soup is a safe food for my child. Unfortunately we won't be returning. We don't support companies or businesses that have these policies.
We ordered delivery from this Panera location on a Friday night, and it almost couldn't have been worse. Each of us ordered different items and there were problems with every single item that was delivered, not to mention missing items. I ordered the autumn squash soup. It didn't come with the roasted pumpkin seeds that are supposed to be on it. I ordered a toasted garden Caprese, which barely had any of the caprese cheese on it… You know the main ingredient. We ordered the balsamic greens with grains. For some reason this item wasn't included with the delivery. We ordered mac & cheese. For some reason this item wasn't included with our delivery. We ordered creamy tomato soup. It didn't come with the croutons it's supposed to come with. Of course, mistakes happen sometimes, but it's especially unfortunate when it's a delivery order when there's really no recourse, outside of just getting a refund, to fix these mistakes. All three of us didn't get what we wanted and we were relying on this delivery to take care of dinner since we had to be somewhere later and had no time or wiggle room to fix or come up with something different by the time the order arrived. Extremely disappointed.
Careful , there teens preparing your food and mine had an avocado 🥑 stem in my sandwich 🥪😳. Check your food before you take a bite warning ⚠️ Unfortunately, the employees forget about keeping the tables clean and picking up the dishes and trays. The restaurant was not busy and the Panera staff just hung out behind the counter and chatted away. The atmosphere was not pleasant while eating surrounded by dirty tables as you can see from the pictures. THERE WERE over 15 dirty tables with dishes and others with food on them. I recommend you going to another place for a sandwich if what you are looking for is to spend some time eating with family or friends. It was uncomfortable and embarrassing. Get your act together Panera 🥖! 🙄
The home style soup was hot, but it lacked flavor. Tasted like it was from a can. There was very little vegetables and chicken in it which was a disappointment. I won’t be getting this again … services was fine.
So many great salads, soups, breakfast sandwiches, and the Sip Club is really helpful. Great place to meet for breakfast or lunch, or to grab coffee with a friend, or do some reading or writing.