Terrible experience. I do not recommend this place to anyone.
It’s always dirty here, there’s no hot coffee available most of the time, and today there wasn’t even hot water. I waited 20 minutes for my online order, and only after I asked where it was did they tell me they were out of berries. They canceled my breakfast without notifying me, and instead of the $6 parfait I paid for, they offered me a $2 pastry — which the app always offers as a cheap add-on anyway. No apology, no compensation, no customer service.
I was also given a cup of hot water in an open coffee cup instead of a sealed hot spot or proper tea option. Completely unacceptable. No breakfast, no hot tea — just 20 minutes of waiting and frustration.
This is not the first bad experience here, but it will definitely be my last. Avoid this location.
Guadalupe Pinon
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August 06, 2025
The food is good people are nice. The reason I gave 3 star was because I paid for 2 bowls of soup (not cup size) and they only filled them half way when they are supposed to be fuller. Double check your orders before you leave.
Sarvarinder Kaur
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October 20, 2025
Soup was cold and container was half full grilled cheese was barely grilled usually, it’s pretty good but idk what happened this time !
Ryan Hall
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October 12, 2025
The food is good and I regularly eat at Panarea bread. But this has to be the worst Panera location I’ve ever been to. Every other time I visit they’re out of fundamental things that they should not be running out of. Stuff like bread, turkey, soup. I’ve been ordering from this location for over a year and it seems management doesn’t do anything to correct this issue even though they are aware. The correction would simply be order more of what they run out of so it doesn’t keep happening. I’d like to see them correct this or I don’t think I’ll continue dining there.
Peter Xaymountry
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January 25, 2023
My wife and I met up here yesterday because we were next door at the Tmobile store. She wanted soup since it was cold, so I suggested that we can go next door to see what Panera Beard has to offer. This store is in a plaza with a lot of parking spots since there are other stores here as well. When we walked in, they had just about 3 other guest inside and my wife looked at their menu. She decided to get their chicken noodle soup to go. The soup itself was pretty pricey so she was hoping it would be decent. She was highly disappointed when she got home because they didn't fill up the soup to the top of the cup along with not getting a lot of noodles and you pay a high price for such so little food. She was not happy to the point that I think this is the last time she would ever want to try another Panera Beard store again. Inside of the place is okay, it's organized and cleaned but I just think it's outdated.
Service: 5 star, no issues with the workers because they are nice.
Atmosphere: 3.5 star, the place is okay buy just seem very outdated to me
Food: 2 star, the value of the food and the price for it was just not worth it based on our experience.
Parking: 5 star, you won't have any issues finding parking here.
Terrible experience. I do not recommend this place to anyone. It’s always dirty here, there’s no hot coffee available most of the time, and today there wasn’t even hot water. I waited 20 minutes for my online order, and only after I asked where it was did they tell me they were out of berries. They canceled my breakfast without notifying me, and instead of the $6 parfait I paid for, they offered me a $2 pastry — which the app always offers as a cheap add-on anyway. No apology, no compensation, no customer service. I was also given a cup of hot water in an open coffee cup instead of a sealed hot spot or proper tea option. Completely unacceptable. No breakfast, no hot tea — just 20 minutes of waiting and frustration. This is not the first bad experience here, but it will definitely be my last. Avoid this location.
The food is good people are nice. The reason I gave 3 star was because I paid for 2 bowls of soup (not cup size) and they only filled them half way when they are supposed to be fuller. Double check your orders before you leave.
Soup was cold and container was half full grilled cheese was barely grilled usually, it’s pretty good but idk what happened this time !
The food is good and I regularly eat at Panarea bread. But this has to be the worst Panera location I’ve ever been to. Every other time I visit they’re out of fundamental things that they should not be running out of. Stuff like bread, turkey, soup. I’ve been ordering from this location for over a year and it seems management doesn’t do anything to correct this issue even though they are aware. The correction would simply be order more of what they run out of so it doesn’t keep happening. I’d like to see them correct this or I don’t think I’ll continue dining there.
My wife and I met up here yesterday because we were next door at the Tmobile store. She wanted soup since it was cold, so I suggested that we can go next door to see what Panera Beard has to offer. This store is in a plaza with a lot of parking spots since there are other stores here as well. When we walked in, they had just about 3 other guest inside and my wife looked at their menu. She decided to get their chicken noodle soup to go. The soup itself was pretty pricey so she was hoping it would be decent. She was highly disappointed when she got home because they didn't fill up the soup to the top of the cup along with not getting a lot of noodles and you pay a high price for such so little food. She was not happy to the point that I think this is the last time she would ever want to try another Panera Beard store again. Inside of the place is okay, it's organized and cleaned but I just think it's outdated. Service: 5 star, no issues with the workers because they are nice. Atmosphere: 3.5 star, the place is okay buy just seem very outdated to me Food: 2 star, the value of the food and the price for it was just not worth it based on our experience. Parking: 5 star, you won't have any issues finding parking here.