I ordered two double California burgers, one was cooked proper and one was undercooked. The two burgers didn’t even look the same. I had to ask the same question three different ways when ordering and still figured it out on my own. I like the location and the bare bones approach, but the customer service is seemly absent. Idk if this location deals with a lot and employees are over it, or the ones they have aren’t personable.
Original Tommy's World Famous Hamburgers, September 10, 2023 Me & the family had stopped by to get some of their "Chili Cheese Fries" & we did the drive thru but unfortunately we didn't get the #1 Double Chili Cheese Burger & Fries (with chili & cheese on them) & a Drink this time but it has been our very own favorite for years! But the chili cheese fries was Awesome as always. Yummy! Yummy! 😋 The last time I was here it had been a long time ago probably some years. Thank You Tommy's for the memories & for your delicious & yummy food!!! ⭐⭐⭐⭐⭐'s & 💯%+ Great Job! 😎👍
Went to the drive through and though I only had 2 cars in front of me, waited over 20 minutes for my chili dog. Once I got to the window, it took another 10 minutes for chili dog to come out, which is a little disappointing with time, but the chili dog was good
The food was not great. The party had some sore or weird holes in it which made me think some sort of an animal ate through it and they still served it. The service was horrible, the lady helping me showed no effort in her job, and the chefs were not wearing gloves…ew The atmosphere was the best part, it looked great, but I still found a few bugs here and there . Don’t reccomend .
Food was good.. Hot & Freshly made.. Dining area very clean and kept up.. 5 Stars all around!
ENLOCAL BIZ – BUSINESS DIRECTORY FOR SAN FERNANDO VALLEY