Great food and pretty good service for how busy it was. It was surprisingly really busy on Tuesday at 11 AM when we visited. There are a lot of graduations going on right now...
We waited about 20 minutes for a table (3 people). There were a lot of larger groups waiting longer. They have a bunch of 2 and 4 person booths, so larger groups had to wait for a more limited amount of table seating to be arranged.
Pretty standard IHOP atmosphere and food. Despite being busy, they were keeping it pretty clean and organized. Food came out pretty quickly and was tasty.
You need a code to access the bathroom door lock. So, a bit inconvenient there, but I guess they only want customers using it.
Nick Dobry
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February 25, 2025
I have never been to a worse iHop. I’m not expecting much when going to iHop at 11pm, but wow.
My partner and I went here after our movie around 11:30pm and the service was absolutely terrible. There were only 3 tables seated in the entire restaurant, so it was not busy at all. We ordered 2 hot chocolates, 1 short stack and a plant based combo (which comes with 2 plant-based patties, scrambled egg whites, fruit and some toast).
My partner got his 3 pancakes on the small side-dish plate. We had to ask our server for a bigger plate or else there would have been syrup all over the table. My order came out wrong and was missing a whole item. The eggs were completely scrambled eggs, not egg whites, and my fruit just never came. Thankfully, I didn’t mind eating the egg yellows, so I ate them.
We waited about 20 minutes after we finished our food for our server to finally come and bring our check to the table. I pointed out that my order was wrong and had a missing item and asked if there was a way to discount it, since I did not want the fruit and ate the eggs. He ended up giving us a 20% discount… $3 off the entire order. Not even a deduction of one of our hot chocolates… are we kidding? I was so frustrated that I didn’t even get to use my reward points for the short stack pancakes. I just wanted to be out of the restaurant already.
Needless to say I will NEVER be going to this iHop again. Absolutely terrible service and couldn’t even get my very simple order right during a slower time. I wish I could get my money and time back.
--------------------------------------------------------
UPDATE 2/18: The situation was escalated and the manager, Iris, was very very sweet. She apologized for the inconvenience and issues that occurred during our visit. She also offered to make things right and have us come back. I appreciated that very much. Thank you, Iris.
---------------------------------------------------------
UPDATE 2/25: I reached out to Iris, as she instructed to me over the phone. We were planning to come in on Saturday afternoon, but I did not receive a reply back confirming it was okay, so we ended up not going at all. Still have yet to receive compensation.
Oscar Flores
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May 02, 2025
04.30.2025
On this day I experienced something unexpected.I ordered a Fajita Omelet from the menu. It says it comes with tomato and onion. We got served with plates on our table.
I asked the waitress it says it comes with tomato and onions. She comes back with a small disposable container with both sauce and a sour cream one. Wife at her favorite place to dine in. I said to my self. Lol this is a joke!
And the omelet it looked and tasted like it was cook in a microwave.
I notice the value of the food has gone down. It was so unexpected lol. I could hardly believe that location where the place is located at a nice area. Located by surrounded all kind of nice clean stores, furniture
store,competitive restaurants and movie theater.
I give it a one star rating.
Joyce Robitaille
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April 01, 2025
My husband and I usually like coming here. But today the service and food were horrible. The staff is unfriendly almost rude. Manager is not a good leader. Kitchen seems very disorganized. Our food was cold. This was after we watched several tables that came in. And ordered after we did Get there food and we still waited and waited and waited. No one ever came by to check on us. I waved at the manager and she saw me never came to ask us anything. We live close by and usually like coming here. But never again
Zuly Catherine Rivera Ortiz
-
May 16, 2025
The employees here have sour faces, server, and
host. The only redeeming feature is the good attitude of the man cleaning the tables. He definitely won't be among my choices for dining next time.
Great food and pretty good service for how busy it was. It was surprisingly really busy on Tuesday at 11 AM when we visited. There are a lot of graduations going on right now... We waited about 20 minutes for a table (3 people). There were a lot of larger groups waiting longer. They have a bunch of 2 and 4 person booths, so larger groups had to wait for a more limited amount of table seating to be arranged. Pretty standard IHOP atmosphere and food. Despite being busy, they were keeping it pretty clean and organized. Food came out pretty quickly and was tasty. You need a code to access the bathroom door lock. So, a bit inconvenient there, but I guess they only want customers using it.
I have never been to a worse iHop. I’m not expecting much when going to iHop at 11pm, but wow. My partner and I went here after our movie around 11:30pm and the service was absolutely terrible. There were only 3 tables seated in the entire restaurant, so it was not busy at all. We ordered 2 hot chocolates, 1 short stack and a plant based combo (which comes with 2 plant-based patties, scrambled egg whites, fruit and some toast). My partner got his 3 pancakes on the small side-dish plate. We had to ask our server for a bigger plate or else there would have been syrup all over the table. My order came out wrong and was missing a whole item. The eggs were completely scrambled eggs, not egg whites, and my fruit just never came. Thankfully, I didn’t mind eating the egg yellows, so I ate them. We waited about 20 minutes after we finished our food for our server to finally come and bring our check to the table. I pointed out that my order was wrong and had a missing item and asked if there was a way to discount it, since I did not want the fruit and ate the eggs. He ended up giving us a 20% discount… $3 off the entire order. Not even a deduction of one of our hot chocolates… are we kidding? I was so frustrated that I didn’t even get to use my reward points for the short stack pancakes. I just wanted to be out of the restaurant already. Needless to say I will NEVER be going to this iHop again. Absolutely terrible service and couldn’t even get my very simple order right during a slower time. I wish I could get my money and time back. -------------------------------------------------------- UPDATE 2/18: The situation was escalated and the manager, Iris, was very very sweet. She apologized for the inconvenience and issues that occurred during our visit. She also offered to make things right and have us come back. I appreciated that very much. Thank you, Iris. --------------------------------------------------------- UPDATE 2/25: I reached out to Iris, as she instructed to me over the phone. We were planning to come in on Saturday afternoon, but I did not receive a reply back confirming it was okay, so we ended up not going at all. Still have yet to receive compensation.
04.30.2025 On this day I experienced something unexpected.I ordered a Fajita Omelet from the menu. It says it comes with tomato and onion. We got served with plates on our table. I asked the waitress it says it comes with tomato and onions. She comes back with a small disposable container with both sauce and a sour cream one. Wife at her favorite place to dine in. I said to my self. Lol this is a joke! And the omelet it looked and tasted like it was cook in a microwave. I notice the value of the food has gone down. It was so unexpected lol. I could hardly believe that location where the place is located at a nice area. Located by surrounded all kind of nice clean stores, furniture store,competitive restaurants and movie theater. I give it a one star rating.
My husband and I usually like coming here. But today the service and food were horrible. The staff is unfriendly almost rude. Manager is not a good leader. Kitchen seems very disorganized. Our food was cold. This was after we watched several tables that came in. And ordered after we did Get there food and we still waited and waited and waited. No one ever came by to check on us. I waved at the manager and she saw me never came to ask us anything. We live close by and usually like coming here. But never again
The employees here have sour faces, server, and host. The only redeeming feature is the good attitude of the man cleaning the tables. He definitely won't be among my choices for dining next time.