The wait was so long. It took about 40 minutes to get a seat to eat. The person who was serving forgot or was too confused to bring the coffee 2 times. Maybe because there were a lot of people. I understand this work could be overwhelming and a bit stressful. I appreciate the effort to serve. The food was good. The parking was full of cars. It was ok. But I would try not to come during a Sunday. It can be crowded. :)
On the evening of January 23. I entered this location and was greeted by a pleasant woman with a friendly smile. I was seated by another pleasant smiling woman. When my meal arrived it was perfectly prepared, looked great and tasted the same. However, the star here was the crew working the shift. Not only was everyone friendly. The positivity they exuded was contagious. They should be commended for creating a positive work environment.
I have been to other locations. It seems here at this particular Northridge location (I frequent weekly) the service waitress is very pleasant. Her attitude is always uplifted. She smiles while serving people. She is always energized... She has a wonderful attitude all around. I bring my family and friends here knowing she will always take care of us. She is quik she is thorough she has great customer service skills. I would just like to say to who ever reads this. You won't be disappointed having "Jessica" serve you. (To corporate...you have a wonderful employee here. What a blessing) looking forward to my next visit. Thank you.
Thjs place really SUCKS!! Walked in when it was almost no one. Took about 30 or so to the waiters to greed with coffee or water then didn’t show up for another 20 min. Got very frustrated and I walked out. This is my second time that this place has no employees working here or there are very limited. definitely not coming back to waste my time
Everything was about as good as it gets for an Ihop. Top marks all around!!! Top marks!!!
ENLOCAL BIZ – BUSINESS DIRECTORY FOR SAN FERNANDO VALLEY