Atria Encino and its staff are second to none. You are greeted by friendly, knowledgeable, sincere staff everywhere on the property. Their senior living activities offer something for any and every type of resident. The rooms and grounds are meticulously clean. The restaurant offers absolutely delicious, gorgeously-presented meals for every palate. This location is a standout for the afore mentioned reasons and many more. A highly-recommended senior living property with a heck of a great location.
LESLIE SIMMS
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February 24, 2024
I had 2 tours, a year & a half apart. The first one no one was smiling - it was very gloomy. The 2nd one, all were smiling and it was a completely different environment and has been so since I moved in last May (2023). The food is exceptionally delicious and the waiters are kind and patient. And ladies, they are cute! Doesn't hurt, Ladies. (Gus & Alfredo) But even if they looked like Frankenstein, I would still sit at their table. The caregivers are quick and true to their name. And Veronica, my housekeeper, is a gem. She goes above & beyond. All in all Encino Terrace is a great place. And we have Bingo, Baby!!!
Michelle jeffries
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January 16, 2024
The people at Atria, especially P.K. are great. The atmosphere is friendly and I felt that they would do whatever they could to make my mom’s stay there as comfortable as possible. Although we did not choose Atria Encino, because my mom wanted a more apartment like setting, if you are looking for a good senior community, you should check out Atria Encino.
Jonathan Soliemon
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November 03, 2023
My grandmother resided at Encino Terrace for 2 years. I do not recommend Encino Terrace for your loved ones. The ownership does not care for the residents. Money is their priority.
1) Once you’re moved in, they significantly raise rates annually. My grandmother moved in at $3,100/month. At renewal, they raised it $4,100/month. $1,000 in one year; about 25% increase. There is no cap in the contract.
2) The management decided that they must administer her medications even though she preferred to do it herself. They added $560 per month just to get the meds from the pharmacy and sit beside her while she takes them.
3) The worst part is they forced her to take all the medications at once. Some were for before meals, some after meals, but they forced her to take them all at once and she became nauseous everyday. She hated it. She felt horrible. She told us she didn’t feel safe there anymore because they sat next to her and demanded she take all the pills at once.
We were forced to remove her from Encino Terrace. We are now happy at another senior living facility. The price is $3000 for a larger room; the agreement states a maximum increase of $250/year; and they allow her to take her medications on her own.
Beware of Encino Terrace. Throughout the two years she was there, many other residents also left because of the significant annual increases. They have a high turnaround. The ownership doesn’t care at all because they own many of these senior living facilities.
Susan Streiker
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May 12, 2022
I visited multiple Assisted Living Facilities in Southern California before I selected Encino Terrace for my Mom’s new home. She has lived there two months. I’ve enjoyed many delicious meals with her in the Dining Room.
The entire staff (Administrator, Receptionists, Head Nurse, Drug Techs, Housekeepers, Maintenance Man, Shuttle Driver, Wait Staff, Chef and more) are all enthusiastic, patient and extremely service oriented. There plenty of fun programs, parties and outings.
My Mom and I both ENJOY every moment at Encino Terrace. I highly recommend the place for your loved ones needing some extra loving care in an Assisted Living facility.
Atria Encino and its staff are second to none. You are greeted by friendly, knowledgeable, sincere staff everywhere on the property. Their senior living activities offer something for any and every type of resident. The rooms and grounds are meticulously clean. The restaurant offers absolutely delicious, gorgeously-presented meals for every palate. This location is a standout for the afore mentioned reasons and many more. A highly-recommended senior living property with a heck of a great location.
I had 2 tours, a year & a half apart. The first one no one was smiling - it was very gloomy. The 2nd one, all were smiling and it was a completely different environment and has been so since I moved in last May (2023). The food is exceptionally delicious and the waiters are kind and patient. And ladies, they are cute! Doesn't hurt, Ladies. (Gus & Alfredo) But even if they looked like Frankenstein, I would still sit at their table. The caregivers are quick and true to their name. And Veronica, my housekeeper, is a gem. She goes above & beyond. All in all Encino Terrace is a great place. And we have Bingo, Baby!!!
The people at Atria, especially P.K. are great. The atmosphere is friendly and I felt that they would do whatever they could to make my mom’s stay there as comfortable as possible. Although we did not choose Atria Encino, because my mom wanted a more apartment like setting, if you are looking for a good senior community, you should check out Atria Encino.
My grandmother resided at Encino Terrace for 2 years. I do not recommend Encino Terrace for your loved ones. The ownership does not care for the residents. Money is their priority. 1) Once you’re moved in, they significantly raise rates annually. My grandmother moved in at $3,100/month. At renewal, they raised it $4,100/month. $1,000 in one year; about 25% increase. There is no cap in the contract. 2) The management decided that they must administer her medications even though she preferred to do it herself. They added $560 per month just to get the meds from the pharmacy and sit beside her while she takes them. 3) The worst part is they forced her to take all the medications at once. Some were for before meals, some after meals, but they forced her to take them all at once and she became nauseous everyday. She hated it. She felt horrible. She told us she didn’t feel safe there anymore because they sat next to her and demanded she take all the pills at once. We were forced to remove her from Encino Terrace. We are now happy at another senior living facility. The price is $3000 for a larger room; the agreement states a maximum increase of $250/year; and they allow her to take her medications on her own. Beware of Encino Terrace. Throughout the two years she was there, many other residents also left because of the significant annual increases. They have a high turnaround. The ownership doesn’t care at all because they own many of these senior living facilities.
I visited multiple Assisted Living Facilities in Southern California before I selected Encino Terrace for my Mom’s new home. She has lived there two months. I’ve enjoyed many delicious meals with her in the Dining Room. The entire staff (Administrator, Receptionists, Head Nurse, Drug Techs, Housekeepers, Maintenance Man, Shuttle Driver, Wait Staff, Chef and more) are all enthusiastic, patient and extremely service oriented. There plenty of fun programs, parties and outings. My Mom and I both ENJOY every moment at Encino Terrace. I highly recommend the place for your loved ones needing some extra loving care in an Assisted Living facility.