I know bad days happen, but being given a time frame from 10am-12pm , then at 1pm the technician is a no call no show, isn't good.
So i Call the company's at 1pm to inform them that no one showed up, to be told they are running behind but will call the technician to get an ETA and will call back in 5min. I tell that that's fine he is running late, just a heads up would have been nice.
40 min later I call at 1:40pm because no one called me back with an ETA to "I was just about to call you". To then be told he is still on His way and will be there in another 30-45 min.
At this point in made the decision to cancel my service all together.
I understand people run late and things dont always go according to plan, and I am fine with that and can respect that issue. What I dont accept is zero communication letting me know what is going on.
A little communication would have gone a long way in this situation.
Elons Music
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June 11, 2025
Comfort 1 is Genuinely amazing. I had other people come and try to charge me a lot for a repair. I’m happy I found itay and his team. They did an amazing job for an amazing price and also super quick
Arnold Shirley
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April 26, 2025
It was a great experience working with Itay from Comfort 1 HVAC.
Super responsive and honest.
Felt good through the entire experience.
The crew that worked at the house was superb.
Thank you so much. We will definitely refer you to friends.
Cyrus Entezami
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June 11, 2025
From initial estimate to installation , the process was seamless and easy. The team showed up earlier than we planned and got started right away .
After completion Itay answered all of my questions , and any concerns were addressed.
Thank you for everything A+
Top-notch service.
Justin Delaney
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July 27, 2025
Professional and knowledgeable about all things HVAC . Itay and his installation crew were excellent!
It’s obvious he actually cares about his customers and will go the extra mile.
Great company to work with
I know bad days happen, but being given a time frame from 10am-12pm , then at 1pm the technician is a no call no show, isn't good. So i Call the company's at 1pm to inform them that no one showed up, to be told they are running behind but will call the technician to get an ETA and will call back in 5min. I tell that that's fine he is running late, just a heads up would have been nice. 40 min later I call at 1:40pm because no one called me back with an ETA to "I was just about to call you". To then be told he is still on His way and will be there in another 30-45 min. At this point in made the decision to cancel my service all together. I understand people run late and things dont always go according to plan, and I am fine with that and can respect that issue. What I dont accept is zero communication letting me know what is going on. A little communication would have gone a long way in this situation.
Comfort 1 is Genuinely amazing. I had other people come and try to charge me a lot for a repair. I’m happy I found itay and his team. They did an amazing job for an amazing price and also super quick
It was a great experience working with Itay from Comfort 1 HVAC. Super responsive and honest. Felt good through the entire experience. The crew that worked at the house was superb. Thank you so much. We will definitely refer you to friends.
From initial estimate to installation , the process was seamless and easy. The team showed up earlier than we planned and got started right away . After completion Itay answered all of my questions , and any concerns were addressed. Thank you for everything A+ Top-notch service.
Professional and knowledgeable about all things HVAC . Itay and his installation crew were excellent! It’s obvious he actually cares about his customers and will go the extra mile. Great company to work with